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Hardworking Customer Service Rep, bringing over 10 years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.

Dynamic professional with a proven track record at Cleaning Services United Corp, excelling in customer service and problem-solving. Adept at enhancing client relationships and ensuring compliance, I streamlined shareholder transactions, achieving a 20% reduction in processing errors. Skilled in Salesforce and committed to fostering strong client connections through effective communication.
Besides that I have a strong tolerance with problems and challenges, I've moved to the United States of America four years ago during pandemic and in four years, me and my family have gained the Green Card, Work Permit, Social Security number, I enrolled at Valencia College and finished my major, also I'm about to start Pre-Medicine at UCF, summer term B June 23rd. I'm ready for any challenges that comes in my way.
I bring energy and life to any situation or working area, thank you for the opportunity.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Experienced professional with 20 years of customer service expertise, including customer interactions, cash handling, and POS systems. Skilled in call center operations for 8 years and proficient in Microsoft Word, Excel, PowerPoint, QuickBooks, and Outlook from over two decades of office administration. Customer Service Representative with strong skills in oral and written communication, active listening, and analytical problem-solving. Improves customer experiences through service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Aicha Faouzi

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Shareholder Service Representative

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Bachelor of Arts - Political Science

Associate of Arts - Law, Government & Politics,

Some College (No Degree) - Private Law

High School Diploma -

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Shareholder Service Representative

Bachelor of Arts - Political Science

Associate of Arts - Law, Government & Politics,

Some College (No Degree) - Private Law

High School Diploma -

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