Summary
Overview
Work History
Education
Skills
Timeline
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Aida Zeinert

Stevens Point,WI

Summary

Dedicated Pharmacy Technician with experience at Walgreens, enhancing productivity through effective organization and training. Proficient in medication dispensing and insurance billing, I excel in answering customer inquiries, ensuring satisfaction and loyalty. Recognized for boosting service quality and maintaining operational standards in fast-paced environments.

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Hometown Pharmacy
2024.07 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Pharmacy Technician

Walgreens
2021.07 - 2024.05
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Collected co-payments or full payments from customers.

Education

Associates -

Fox Valley Technical College
Appleton, WI

High School Diploma -

Weyauwega Fremont High School
Weyauwega, WI
05.2023

Skills

  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Updating medication histories

Timeline

Pharmacy Technician

Hometown Pharmacy
2024.07 - Current

Pharmacy Technician

Walgreens
2021.07 - 2024.05

Associates -

Fox Valley Technical College

High School Diploma -

Weyauwega Fremont High School