Aidan Allen
Pearland,TX
Summary
Results-driven Assistant Manager with proven strengths in customer service and team leadership. Skilled in sales growth and staff training, committed to enhancing operational efficiency and delivering exceptional customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Grease Monkey
Friendswood, TX
10.2025 - Current
- Assisted in managing daily operations to ensure customer satisfaction and service efficiency.
- Supported staff training initiatives, fostering a knowledgeable and skilled team environment.
- Coordinated inventory management processes to maintain optimal stock levels and minimize waste.
- Implemented standard operating procedures to enhance workflow and operational consistency.
- Monitored performance metrics, identifying areas for improvement within the service delivery process.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Addressed customer inquiries and concerns, ensuring prompt resolution and positive experiences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Partook in selling and preforming oil changes, mechanical services, and other preventative maintenance services.
Certified Lube Technician
Grease Monkey
Friendswood, TX
01.2025 - 10.2025
- Conducted routine oil changes and fluid checks to ensure vehicle performance.
- Maintained cleanliness and organization of work area for safety compliance.
- Assisted in diagnosing vehicle issues to provide accurate service recommendations.
- Utilized automotive tools and equipment for efficient maintenance tasks.
- Followed safety protocols to minimize risks during service operations.
- Documented service activities accurately in customer records for reference continuity.
- Engaged with customers to explain services performed and recommend future maintenance.
- Assisted in inventory management tasks such as ordering parts and supplies or organizing storage areas for easier access during repairs.
- Demonstrated adaptability through working on various makes and models of vehicles, broadening knowledge base and skillset development over time.
- Supported business growth by consistently receiving positive feedback from clients, leading to increased referrals and repeat business.
- Assisted with customer inquiries on vehicle maintenance schedules, helping to educate them on best practices for extending the life of their cars.
Kitchen Crew Member
Sonic
Pearland, TX
01.2024 - 01.2025
- Prepared menu items following standard recipes and guidelines to ensure consistent quality.
- Maintained cleanliness and organization of kitchen equipment and workspaces to comply with safety standards.
- Assisted in inventory management, ensuring adequate stock levels of food supplies and ingredients.
- Collaborated with team members to efficiently complete orders during peak service times.
- Operated kitchen machinery safely, adhering to operational protocols for food preparation tasks.
- Supported training of new staff on kitchen procedures and best practices for efficiency.
- Monitored food storage conditions, ensuring compliance with health regulations and minimizing waste.
Education
High School Diploma -
Pearland High School
Pearland, TX05-2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Sales growth
- Orientation and training
Certification
- Licensed Vehicle Inspector - April 2025- Present