Aidan Bell
Seaford,DE
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Server
Texas Roadhouse Restaurant
06.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
Bachelor of Science - Agriculture And Natural Resources
University of Delaware
Newark, DE05.2027
High School Diploma -
Laurel High School
Laurel, DE06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Professional Appearance
- Memory retention
- Cleanliness standards
- Menu Memorization
- Order Accuracy
- Suggestive Selling
- Tableside Etiquette
- Reliable and Responsible
- Team Player
- Warm and Friendly
- Adaptable and Flexible
Timeline
Server
Texas Roadhouse Restaurant
06.2023 - 01.2024
Bachelor of Science - Agriculture And Natural Resources
University of Delaware
High School Diploma -
Laurel High School