Aidan Briner
Robin’s Nest Restaurant
Burlington,NJ
8
Years of experience
Customer Service Representative with over 8 years of experience delivering attentive and courteous service in the restaurant industry. Enhances guest experiences through strong communication and interpersonal skills, consistently maintaining a positive and efficient service environment. Demonstrates loyalty and adaptability by successfully performing diverse roles to meet operational needs.
Work History
Server
8 Years 4 Months- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Collaborated with kitchen staff to optimize meal preparation and delivery times.
- Trained new team members on restaurant procedures and service standards.
- Managed multiple tables simultaneously, demonstrating strong multitasking abilities.
- Provided detailed menu knowledge to guests, enhancing dining experience through recommendations.
- Resolved customer complaints promptly, maintaining positive relationships and loyalty.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Obtained a vast knowledge of several roles in the restaurant environment. Job roles over the years have included busser, host, food runner, server, dishwasher, bartender, and catering server.
Volunteer Baseball Coach
4 Months- Designed and implemented training programs to enhance player skills and team performance.
- Developed game strategies based on opponent analysis and player strengths.
- Mentored student-athletes, fostering personal growth and sportsmanship values.
- Coordinated practice schedules, optimizing training sessions for skill development.
- Evaluated player performance through assessments, providing constructive feedback for improvement.
- Collaborated with coaching staff to establish team goals and ensure alignment in strategy.
- Maintained compliance with school policies and regulations regarding sports activities and safety protocols.
- Created a positive team environment, fostering strong relationships among players and coaching staff.
Education
High School or GED
Some College - Business Administration/Fashion Merchandising
Skills
Strong multitasking
Time management
Customer service
Attention to detail
Cleanliness
Order taking
Decision-making
Order management
Order accuracy
Guest relations
Service prioritization
Menu memorization
Guest relations management
Safe food handling
Food station setup
Team building skills
Positive influences
Collaborative learning skills
Timeline
Volunteer Baseball Coach
Burlington Township High School
02.2026 - 06.2026Read More
Server
Robin’s Nest Restaurant
04.2018 - CurrentRead More
Rowan College at Burlington County
Some College from Business Administration/Fashion Merchandising
Read More
Burlington Township High School
High School or GED
Read More