- Electronics
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Backpacking
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Auto Repair/Restoration
- I like working with my hands and fixing things
- Personal Development and Self-Improvement
Aidan Caouette
Canoga Park,CA
Summary
Dynamic and results-oriented professional with proven expertise in customer service and time management honed at In-N-Out Burger. Excelled in enhancing customer satisfaction and loyalty through exceptional service and engagement. Skilled in cash handling and complex problem-solving, consistently delivering high-quality experiences. Demonstrated flexibility and a commitment to excellence, significantly contributing to team success and operational efficiency. Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills in a banker role. Bringing exceptional understanding of computers, software and policies to meet clients needs while closing issues and/or services in a timely manner.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Associate
In-N-Out Burger
07.2022 - Current
- Helped and served between 500-800 customers a day
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent customer experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Kitchen Assistant
You Are Loved Foods
05.2019 - 08.2019
- Helped save the company in over $5,000 in repairs on equipment.
- Understood the use of equipment and aided other associates on the use of the equipment.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Provided backup support to other staff members during busy periods or staff shortages.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained high personal grooming standards and uniform presentation.
- Cleaned and maintained work areas, equipment and utensils.
- Pushed, pulled and transported large loads and objects.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Accepted opportunities to learn new skills, improve performance.
Education
High School Diploma -
Glendora High School
Glendora, CA05-2023
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Customer interaction
- Cash Handling
- Customer Engagement
- Decision-Making
- Complex Problem-Solving
- Relationship Building
- Courteous and Professional
- Flexible Schedule
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Open Water Scuba Certified - NAUI
Interests
Timeline
Associate
In-N-Out Burger
07.2022 - Current
Kitchen Assistant
You Are Loved Foods
05.2019 - 08.2019
- ServSafe Food Handler Certification - National Restaurant Association.
- Open Water Scuba Certified - NAUI
High School Diploma -
Glendora High School
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