Aidan Chen
Richmond,Virginia
Summary
Student at the University of Virginia with strong customer service, leadership, and team management experience in fast-paced restaurant environments. Proven ability to train staff, solve problems efficiently, and maintain high standards under pressure. Brings a strong work ethic, communication skills, and academic excellence to every role.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Fresh Wok
Richmond, VA
08.2020 - 06.2025
- Achieved high customer satisfaction by accurately processing and confirming orders.
- Delivered attentive customer service to create memorable dining experiences.
- Addressed and resolved customer complaints promptly, adhering to company policy.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and tables.
Front of House Manager
Bubblebee X Ramen
Ashburn, Virginia
05.2024 - 08.2024
- Oversaw daily operations and front-of-house staff at busy ramen restaurant to ensure smooth service.
- Trained new staff on customer service standards and restaurant protocols to maintain high service quality.
- Coordinated with kitchen team to improve communication during peak hours, enhancing overall service efficiency.
- Managed daily opening and closing tasks to ensure efficient register setup and cash handling.
- Handled inventory management and coordinated supply orders to maintain front-of-house operations.
Education
High School Diploma -
John Randolph Tucker High School
Richmond, VA05-2025
Some College (No Degree) - Biochemistry
University of Virginia
Charlottesville, VA04-2026
Skills
- Restaurant operations
- Inventory management
- Team collaboration
- Problem resolution
- Time management
- Effective communication
- Customer service
- Point of sale
Timeline
Front of House Manager
Bubblebee X Ramen
05.2024 - 08.2024
Restaurant Waiter
Fresh Wok
08.2020 - 06.2025
High School Diploma -
John Randolph Tucker High School
Some College (No Degree) - Biochemistry
University of Virginia