Aidan Elderbrook
TUSCALOOSA,AL
Overview
3
3
years of professional experience
Work History
Travel Trainer
7 Brew Coffee
Tuscaloosa, AL
07.2023 - Current
- Supported 7 new store openings as a Corporate Travel Trainer, ensuring successful implementation of operational standards and company culture.
- Trained and onboarded 15–20 employees per location, achieving a 100% certification rate in equipment operation, safety procedures, and beverage preparation standards.
- Coached teams during grand opening events, helping maintain service times under three minutes during peak-volume periods.
- Mentored 6–7 Shift Leads in operational management, auditing procedures, delegation, and labor management.
- Conducted daily performance audits and maintained a 98% consistency rating in product quality and customer service standards.
Shift Lead / Brewista
7 Brew Coffee
Tuscaloosa, AL
05.2023 - Current
- Manage daily operations for teams of 15+ employees in a high-volume customer service environment.
- Coordinate staff assignments and workflow to maintain efficient service times and operational consistency.
- Collaborate with team members to serve 100+ customers daily while ensuring accuracy in point-of-sale transactions.
- Resolve customer concerns and operational challenges in real time to maintain high levels of customer satisfaction.
- Enforce health, safety, and sanitation standards, consistently achieving 98–100% audit scores.
- Monitor operational performance metrics and provide coaching to improve efficiency and team performance.
- Completed store opening and closing procedures and balanced tills.
Education
Bachelor of Science - Marketing
The University of Alabama, Culverhouse College of Business
Tuscaloosa, AL12-2027
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Canva
- Content Creation
- Social Media Management
- Public Speaking
- Team Leadership
- Customer Service
- Employee Training & Development
- Market Research
Websites
LEADERSHIP & CAMPUS INVOLVEMENT
- The University of Alabama | Tuscaloosa, AL
- Transfer Student Ambassador | August 2025 – Present
- Collaborate closely with the Transfer Student Experience Office to support incoming transfer students throughout their transition to the University of Alabama.
- Serve as a peer mentor by connecting students with academic resources, campus involvement opportunities, and university support services.
- Assist with transfer student orientations, events, and outreach initiatives designed to increase student engagement and ease the transition process.
- Create, film, edit, and publish social media content promoting transfer student programs, campus resources, and student success stories.
- Partner with a team of student ambassadors to develop engaging content and maintain an active presence across university social media platforms.
- Represent the University of Alabama at recruitment and engagement events, fostering relationships with prospective and incoming transfer students.
Timeline
Travel Trainer
7 Brew Coffee
07.2023 - Current
Shift Lead / Brewista
7 Brew Coffee
05.2023 - Current
Bachelor of Science - Marketing
The University of Alabama, Culverhouse College of Business