Summary
Overview
Work History
Education
Skills
Internships
Timeline
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Aidan George

Student

Summary

Highly driven and motivated engineering student looking to obtain experience that enables the use of my organizational skills, teamwork abilities and education. Seeking to fuel my eagerness to gain firsthand experience and mentorship within an environment that presents opportunities and knowledge as well as challenges that will allow for learning, growth and development of my skills. A highly dependable sales professional with experience in dynamic, foreign and high performance environments with the ability to maintain high levels of dedication, problem solving skills and self motivation.

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work History

Retail Sales Associate

Dicks Sporting Goods
Arlington, TX
11.2022 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Server

TopGolf
Dallas, TX
04.2019 - 03.2020
  • Protected establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
  • Remained updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc
  • Restocked kitchen with items essential for preparing meals
  • Transmitted orders to bar and kitchen by recording patrons' choices; identified patrons' special dietary needs and special requests
  • Served orders by picking up and delivering patrons' choices from bar and kitchen; delivered accompaniments and condiments from service bars
  • Responded to additional patron requirements by inquiring of needs; observed dining process
  • Maintained table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
  • Concluded dining experiences by acknowledging choice of restaurant; inviting patrons to return
  • Contributed to team effort by accomplishing related results as needed
  • Performed basic cleaning tasks as needed or directed by supervisor
  • Delegated cleaning tasks to employees under my supervision
  • Trained incoming employees about the rules and procedures of the establishment
  • Filled in for absent staff as needed
  • Assist with special events as required
  • Adhere to grooming and appearance standards consistently
  • Promptly address customer service issues and refer customers to management when necessary.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Customer Service Attendant

DELTA PETROLEUM Caribbean LTD
Tortola , British Virgin Islands
06.2018 - 08.2018
  • Provided excellent customer service to patrons
  • Assisted in maintaining a clean environment for all customers
  • Worked as a team to ensure service quality.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Education

High School Diploma -

Clear Brook High School
Friendswood, TX
08.2014 - 06.2018

Associate of Science -

Richland Community College
Dallas, TX
08.2018 - 08.2021

Bachelor of Science - Construction Management

The University of Texas At Arlington
Arlington, TX
2022.08 - Current

Skills

    Sales expertise

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Internships

Data Recorder

DELTA PETROLEUM Caribbean Ltd., St. Lucia

  • Conducted a survey of an area in St Lucia in the Caribbean, to observe traffic patterns
  • Recorded data during specified time periods as directed by supervisor
  • Prepared and presented professional document detailing all data collected during the survey.
  • Accessed and used computer software applications to update and maintain records.
  • Checked records for accuracy and completeness, and corrected errors.
  • Answered queries by locating and retrieving necessary files.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Timeline

Retail Sales Associate

Dicks Sporting Goods
11.2022 - Current

Server

TopGolf
04.2019 - 03.2020

Associate of Science -

Richland Community College
08.2018 - 08.2021

Customer Service Attendant

DELTA PETROLEUM Caribbean LTD
06.2018 - 08.2018

High School Diploma -

Clear Brook High School
08.2014 - 06.2018

Bachelor of Science - Construction Management

The University of Texas At Arlington
2022.08 - Current
Aidan GeorgeStudent