Aidan Hatela
Gallatin,TN
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Demos' Restaurant
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Staff
Publix Super Markets Inc
09.2018 - 02.2024
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate of Arts - Music Performance
Volunteer State Community College
Gallatin, TN05.2025
High School Diploma -
Aaron Academy
Gallatin, TN05.2023
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Cash Handling
- Guest Engagement
- Food Running
- High-volume Dining
- Supply Restocking
- Quality Control
- Point of Sale Operation
- Strong Teamwork
Timeline
Server
Demos' Restaurant
08.2023 - Current
Staff
Publix Super Markets Inc
09.2018 - 02.2024
Associate of Arts - Music Performance
Volunteer State Community College
High School Diploma -
Aaron Academy
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