Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Aidan Keith

Glendale,AZ

Summary

Seasoned Bar Manager and Server with a proven track record at Kiki Rae's, adept in team collaboration and critical thinking. Excelled in enhancing customer satisfaction and streamlining operations, ensuring compliance with health codes. Skilled in problem-solving and multitasking, significantly contributing to a positive and efficient work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Kiki Rae's
Cave Creek, AZ
01.2024 - Current
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees on restaurant procedures and plating techniques.
  • Provided exceptional service to high volume of daily customers.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Followed health safety guidelines when preparing and serving food products.

Bar Manager

Ah So Sushi & Steak
Glendale, AZ
06.2022 - 01.2024
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
  • Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
  • Delegated work to staff, setting priorities and goals.

Education

Associate of Applied Science - Emergency Medical Technician

Maricopa Community Colleges, Glendale Community College
Glendale, AZ
12-2024

Skills

  • Team member support
  • PPE compliance
  • Friendly, positive attitude
  • Proper lifting technique
  • Vital signs monitoring
  • Stress management
  • Supply restocking
  • Multitasking and organization
  • Reporting and documentation
  • Empathy and compassion
  • Problem-solving
  • Disease transmission prevention
  • Critical thinking
  • Clear communication
  • Team collaboration

Affiliations

  • Ride alongs with different neighborhood stations
  • Rebuilding a car in my free time
  • following daily fitness routine with classmates/coworkers
  • volunteered at local ranch

Certification

  • Nremt Certified
  • Licensed Arizona Emergency Medical Care Technician
  • AHA Cpr card
  • Stop The Bleed Certified

References

References available upon request.

Timeline

Server

Kiki Rae's
01.2024 - Current

Bar Manager

Ah So Sushi & Steak
06.2022 - 01.2024

Associate of Applied Science - Emergency Medical Technician

Maricopa Community Colleges, Glendale Community College
Aidan Keith