Appraiser adept at completing high volume of appraisals quickly and accurately. Motivated to exceed business expectations while delivering highly accurate results. Proven history of streamlining processes for maximized productivity.
Overview
9
9
years of professional experience
Work History
Auto Damage & Theft Appraiser
Vive Collision D/B/A Don Joe Auto
02.2022 - Current
Produced estimates and supplements with detailed valuations.
Answered customer questions and provided information about findings.
Documented condition and special features to provide accurate estimations.
Maintained high work volume and tight deadlines.
Examined estimated repairs to inform on possible plans for total-loss vehicles or large repairs.
Negotiated all repairs with all insurers both DRP and non-DRP.
Handled multiple DRP relations including Geico ARX, Progressive SWE, Amica, Utica National, NYCM, and Travelers.
Auto Damage & Theft Appraiser
Don Joe Auto Body
02.2019 - 01.2022
Answered questions and provided information about repairs, insurance handling, & time frames.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Suggested add-on services that would be helpful to customers and improve bottom line.
Explained estimates and determined repair timelines to manage customer expectations.
Parts Specialist
Don Joe Auto Body
10.2017 - 01.2019
Issued parts to technicians to complete customers' repairs.
Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
Researched vehicles and parts via physical catalogs and electronic means.
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Reached out to vendors outside usual network to find parts not available from traditional sources.
Inspected new parts for defects or damage and reordered replacement parts with vendor.
Inventory Auditor
Dealer Solutions
02.2016 - 09.2018
Executed audit phases and entered data into accounting software for analysis.
Counted all physical inventory and generated department audit reports.
Inspected all goods for quality and quantity.
Education
Associate of Science - Criminal Justice
Nassau Community College
Garden City, NY
In Process - Criminal Justice Management
John Jay College of Criminal Justice of The City University of New York
New York, NY
Certificate of Completion - Welding Fundamentals & Qualification
Nassau BOCES, Adult Career And Technical Education
Westbury, NY
04.2021
Certificate of Completion - Auto Collision I
Nassau BOCES, Adult Career And Technical Education
Westbury, NY
12.2018
Skills
Tesla Certified Estimator
Fisker Certified Estimator
Expertise in Electric & Hybrid Vehicle estimating
Appraisal review
Expertise in CCC One & Mitchell Cloud
Strong negotiation skills
Skilled in both DRP & Field estimating
Knowledge in Regulation 64 & DMV V&T Rules & Regulations
Timeline
Auto Damage & Theft Appraiser
Vive Collision D/B/A Don Joe Auto
02.2022 - Current
Auto Damage & Theft Appraiser
Don Joe Auto Body
02.2019 - 01.2022
Parts Specialist
Don Joe Auto Body
10.2017 - 01.2019
Inventory Auditor
Dealer Solutions
02.2016 - 09.2018
Associate of Science - Criminal Justice
Nassau Community College
In Process - Criminal Justice Management
John Jay College of Criminal Justice of The City University of New York
Certificate of Completion - Welding Fundamentals & Qualification
Nassau BOCES, Adult Career And Technical Education
Certificate of Completion - Auto Collision I
Nassau BOCES, Adult Career And Technical Education
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