Aidan Kolouch
Lafayette,IN
Summary
Dynamic professional with over seven years in customer service and team leadership. Expertise in quality control, cash handling, and staff training, contributing to enhanced operational efficiency and elevated customer satisfaction. Committed to driving continuous improvement and team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Teays River Brewing & Public House
Lafayette, IN
01.2018 - 08.2025
- Coordinated staff schedules on a weekly basis to ensure adequate shift coverage.
- Oversaw and corrected inventory organization, discrepancies, and expirations for raw and finished products.
- Streamlined communication between kitchen and front-of-house teams.
- Provided training, guidance, and support to a staff of 60 to 70 team members.
- Resolved customer complaints on the spot while maintaining a professional demeanor.
- Performed administrative tasks such as filling out daily reports, logging sales and cash flow, and filing disciplinary paperwork.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Managed cash flow in and out of the store. Made bank deposits and withdrawals two to three times a week.
- Helped team develop specialized projects, events and promotions.
- Enhanced team engagement and performance with daily updates, and weekly informational meetings.
- Analyzed financial data, utilizing self-made logs, and prepared reports for senior management.
- Oversaw efforts to update computer systems with pricing, and weekly specials for optimal recordkeeping.
- Used step-based disciplinary actions to correct poor staff behavior.
- Analyzed sales data to identify trends and opportunities for growth.
- Ensured compliance with all applicable laws and regulations related to employment practices.
Painter
Titan Property Management, LLC
Lafayette, IN
05.2017 - 08.2017
- Completed tasks and projects within a dictated timeframe.
- Applied paint using brushes and rollers for consistent coverage.
- Collaborated with team members to ensure efficient workflow on projects.
- Maintained tools and equipment in clean and working condition.
- Conducted touch-ups and repairs on painted surfaces as needed.
- Cleaned up job sites after completion of projects.
- Used power and hand tools safely and effectively.
- Used ladders and scaffolds to reach high walls and ceilings.
- Inspected painted surfaces for defects such as cracking, blistering, or fading.
- Removed pictures, door knobs or electric switch covers prior to painting.
Roofing Assistant
Hinshaw Roofing & Sheet Metal
Frankfort, IN
06.2016 - 08.2016
- Assisted in installing roofing materials under supervision.
- Maintained a clean and safe work environment by removing debris from site.
- Communicated regularly with supervisors regarding progress of jobs.
- Removed old roofing material before installing new material.
- Provided support to roofers by carrying supplies, tools, and equipment to job sites.
Education
Some College (No Degree) - Mathematics
Purdue University
West Lafayette, INHigh School Diploma W/ Academic Honors -
West Lafayette Jr./Sr. High School
West Lafayette, IN05-2016
Skills
- Customer service
- Team leadership
- Product and service quality control
- Cash handling (counting, withdrawing, depositing, tracking)
- Sales analysis
- Effective communication
- Health and safety compliance
- Human resources
Certification
- Serve Safe Manager Certified
Timeline
Assistant General Manager
Teays River Brewing & Public House
01.2018 - 08.2025
Painter
Titan Property Management, LLC
05.2017 - 08.2017
Roofing Assistant
Hinshaw Roofing & Sheet Metal
06.2016 - 08.2016
Some College (No Degree) - Mathematics
Purdue University
High School Diploma W/ Academic Honors -
West Lafayette Jr./Sr. High School