Aidan MacGregor
Herndon,VA
Summary
Leasing and property management professional with experience in high-volume leasing operations, ground-up lease-ups, LIHT compliance, resident relations, applications, tours, and team training. Recognized for strong customer service, leasing performance, accuracy, and initiative.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Lease-Up/LIHTC Leasing Professional
Paradigm Management
McLean, USA
02.2026 - Current
- Supported the ground-up lease-up of a 450+ apartment LIHTC community, from initial applications through ongoing operations.
- Oversaw daily leasing and property operations, ensuring compliance with LIHTC regulations while managing applications, certifications, leases, move-ins, and resident relations.
- Trained and mentored leasing staff on LIHTC requirements, leasing procedures, systems, and customer service.
- Maintained exceptional accuracy, organization, and compliance while managing high-volume files and time-sensitive deadlines.
- Initiated problem-solving strategies in daily operations, collaborating with management and compliance teams to efficiently address and resolve issues.
- Honored as Employee of the Month for exceptional resident service and significant contributions to property success.
Multi-Site Leasing Consultant
Main Street Realty
Richmond, USA
04.2025 - 01.2026
- Primary liaison for prospects and tenants, delivering exceptional customer service in order to maintain high occupancy rates.
- Conducted tours, answered questions, and presented the features and benefits of available units.
- Screened applications, processed leases, and managed all required documentation in accordance with fair housing laws.
- Coordinated move-ins and move-out inspections, addressing maintenance requests and resident concerns to enhance tenant satisfaction.
- Collaborated with leasing and maintenance teams to maintain community standards and ensure tenant needs were met.
- Utilized property management software to track leads and update resident records, streamlining reporting processes.
Server
Cinébistro
Stony Point, USA
10.2024 - 01.2026
- Utilize my knowledge of the menu in order to cater to guests' preferences and any questions they may have.
- Took orders promptly while ensuring each interaction was personalized.
- Maintained cleanliness and collaborated with peers to facilitate smooth operations.
Server
Hot Pot 757
Newport News, USA
04.2023 - 09.2024
- Joined team at restaurant opening, recognized with two pay raises for proactive contributions and strong work ethic.
- Served 50-100 guests per shift, delivering personalized menu recommendations to enhance dining experience.
- Managed restaurant opening and closing procedures, ensuring a welcoming and clean environment.
- Opened and closed the restaurant, maintaining a welcoming and clean environment.
Education
High School Diploma -
Oakton High School
Oakton, VASkills
- LIHTC compliance
- Fair Housing regulations
- Leasing operations
- Property management
- Yardi
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Customer service
- Lead generation
- Community engagement
Certification
- Fair Housing Certification, 02/01/26, Present, Successfully completed the Basics of Fair Housing Certification Course and commendably passed the exam, receiving 3.5 hours of training.
- Certified Apartment Leasing Professional (CALP), 12/01/25, 12/31/26, Successfully completed the CALP coursework and passed the exam.
Awards
- Leasing MVP, 01/01/26, Awarded the 'Leasing MVP' award for receiving the highest call score rating from Elise CRM.
- Highest Company-Wide Tour to Lease Ratio, 12/01/25, Highest Company-Wide Tour to Lease Ratio
- Highest Company-Wide Tour to Lease Ratio, 08/01/25, Awarded with the quarterly highest tour to lease ratio company-wide within my first 4 months of employment at Main Street Realty.
Timeline
Lease-Up/LIHTC Leasing Professional
Paradigm Management
02.2026 - Current
Multi-Site Leasing Consultant
Main Street Realty
04.2025 - 01.2026
Server
Cinébistro
10.2024 - 01.2026
Server
Hot Pot 757
04.2023 - 09.2024
High School Diploma -
Oakton High School