Summary
Overview
Work History
Education
Skills
Certification
Additional Professional Experience
Public Safety Experience
Timeline
Generic

Aidan Marshall Shephard

Deptford,NJ

Summary

Public-safety professional with experience as a Public Safety Telecommunicator and volunteer firefighter. Experienced in emergency communications, incident prioritization, radio communications, high-pressure decision-making, and coordination with fire and EMS personnel. Trained in fire suppression, hazardous materials response, traffic incident management, emergency medical response, and the Incident Command System. Seeking to build a career in law enforcement and serve the community through professionalism, integrity, sound judgment, and dedication to public safety.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Public Safety Telecommunicator

Gloucester County Emergency Response
Gloucester County, NJ
01.2026 - Current
  • Receive and process emergency and non-emergency calls involving fire and EMS incidents.
  • Gather, prioritize, and accurately relay critical information to responding emergency personnel.
  • Maintain composure and sound judgment while handling high-stress and rapidly changing situations.
  • Communicate effectively with members of the public, emergency responders, and public-safety agencies.
  • Prioritize multiple incidents and tasks while maintaining accuracy and attention to detail.
  • Operate public-safety communications and computer systems in accordance with established procedures.
  • Accurately document and maintain incident information and communications.

Volunteer Firefighter

Deptford Fire Department Battalion 1
Deptford, NJ
07.2025 - Current
  • Respond to emergency incidents and assist with fire and emergency operations.
  • Work as part of a team in dynamic and potentially hazardous environments.
  • Apply fireground safety procedures and established emergency-response protocols.
  • Assist with incident operations while maintaining situational awareness and communication.
  • Coordinate with fellow firefighters and other emergency-service personnel during incidents.

Residential Plumbing Apprentice

Residential Plumbing
- Current
  • Assisted experienced plumbers with residential plumbing installations, repairs, and maintenance.
  • Used hand and power tools safely while completing plumbing-related tasks.
  • Assisted with troubleshooting leaks, drainage issues, fixtures, and other residential plumbing problems.
  • Assisted with measuring, cutting, assembling, and installing piping and plumbing components.
  • Maintained clean, organized, and safe work areas.
  • Developed practical problem-solving skills while working independently and as part of a team.
  • Followed instructions, safety practices, and established procedures.

Cashier / Food Service Associate

Rastelli Market Fresh
Deptford, NJ
10.2021 - 03.2022
  • Operated cash registers and processed customer transactions accurately.
  • Provided professional and courteous customer service in a busy retail environment.
  • Assisted with food-service operations and maintained cleanliness and organization.
  • Worked effectively as part of a team in a fast-paced environment.

Back of House Team Member

Chick-fil-A
Sewell, NJ
06.2020 - 01.2021
  • Prepared and cooked food according to established procedures and safety standards.
  • Maintained cleanliness and sanitation of kitchen and food-preparation areas.
  • Restocked supplies and maintained an organized work environment.
  • Worked efficiently as part of a team in a fast-paced setting.

Education

New Jersey State High School Equivalency (GED) -

Deptford High School -

Deptford High School
Deptford, NJ

Skills

  • Emergency Communications
  • Incident Prioritization & Information Gathering
  • Radio Communications
  • Crisis Communication
  • Public Safety Operations
  • Fire & EMS Operations
  • Incident Command System (ICS)
  • Hazard Recognition & Safety
  • Traffic Incident Management
  • Emergency Response Coordination
  • Documentation & Record Keeping
  • Situational Awareness
  • Problem Solving & Decision-Making
  • Teamwork & Interagency Coordination
  • Working Under Pressure

Certification

  • New Jersey State Firefighter 1
  • Hazardous Materials Awareness & Operations
  • Traffic Incident Management Systems
  • American Heart Association Basic Life Support (BLS)
  • FEMA ICS-100, ICS-700 & ICS-800
  • APCO International Public Safety Telecommunicator 1

Additional Professional Experience

  • Cashier / Food Service Associate, Rastelli Market Fresh, Deptford, NJ, 10/01/21, 03/01/22, Operated cash registers and processed customer transactions accurately., Provided professional and courteous customer service in a busy retail environment., Assisted with food-service operations and maintained cleanliness and organization., Worked effectively as part of a team in a fast-paced environment.
  • Back of House Team Member, Chick-fil-A, Sewell, NJ, 06/01/20, 01/01/21, Prepared and cooked food according to established procedures and safety standards., Maintained cleanliness and sanitation of kitchen and food-preparation areas., Restocked supplies and maintained an organized work environment., Worked efficiently as part of a team in a fast-paced setting.
  • Residential Plumbing Apprentice, Independent Work, Approximately 5 years, intermittent, Assisted experienced plumbers with residential plumbing installations, repairs, and maintenance., Used hand and power tools safely while completing plumbing-related tasks., Assisted with troubleshooting leaks, drainage issues, fixtures, and other residential plumbing problems., Assisted with measuring, cutting, assembling, and installing piping and plumbing components., Maintained clean, organized, and safe work areas., Developed practical problem-solving skills while working independently and as part of a team., Followed instructions, safety practices, and established procedures.

Public Safety Experience

  • Cashier / Food Service Associate, Rastelli Market Fresh, Deptford, NJ, 10/01/21, 03/01/22, Operated cash registers and processed customer transactions accurately., Provided professional and courteous customer service in a busy retail environment., Assisted with food-service operations and maintained cleanliness and organization., Worked effectively as part of a team in a fast-paced environment.
  • Back of House Team Member, Chick-fil-A, Sewell, NJ, 06/01/20, 01/01/21, Prepared and cooked food according to established procedures and safety standards., Maintained cleanliness and sanitation of kitchen and food-preparation areas., Restocked supplies and maintained an organized work environment., Worked efficiently as part of a team in a fast-paced setting.
  • Residential Plumbing Apprentice, Independent Work, Approximately 5 years, intermittent, Assisted experienced plumbers with residential plumbing installations, repairs, and maintenance., Used hand and power tools safely while completing plumbing-related tasks., Assisted with troubleshooting leaks, drainage issues, fixtures, and other residential plumbing problems., Assisted with measuring, cutting, assembling, and installing piping and plumbing components., Maintained clean, organized, and safe work areas., Developed practical problem-solving skills while working independently and as part of a team., Followed instructions, safety practices, and established procedures.

Timeline

Public Safety Telecommunicator

Gloucester County Emergency Response
01.2026 - Current

Volunteer Firefighter

Deptford Fire Department Battalion 1
07.2025 - Current

Cashier / Food Service Associate

Rastelli Market Fresh
10.2021 - 03.2022

Back of House Team Member

Chick-fil-A
06.2020 - 01.2021

Residential Plumbing Apprentice

Residential Plumbing
- Current

New Jersey State High School Equivalency (GED) -

Deptford High School -

Deptford High School
Aidan Marshall Shephard