Aidan Otradovec
Kaukauna
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Excellent customer service aptitude and relationship-building skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
Papa Murphy's Pizza
04.2021 - 05.2025
- Hire, onboard, and train new employees, including instructing on food safety, customer service standards, and operations
- Completed a weekly schedule, adjusting for employee requests, expected customer traffic, and budget
- Maintained food safe environment by proactively identifying safety concerns and following proper procedures
- Organize all operations, focusing on quality and consistency
- Addressed customer service concerns, resolving issues and ensuring exceptional experiences
- Reduce expenses by monitoring and limiting waste
- Cross-train employees to overcome potential workflow issues
- Record weekly store inventory
- Upheld the highest standards of cleanliness and staff conduct
- Implemented operational strategies and effectively built customer and employee loyalty.
Bike Mechanic/Builder
Recyclist Bicycle Co.
05.2022 - 05.2024
- Maintained a clean and well-organized workshop and received outstanding reviews from customers
- Acted as an expert resource for customers with questions about their bicycles, providing detailed information on maintenance, repair, and preventive maintenance
- Used efficient time managing skills to complete tune-ups and bicycle builds in a timely manner.
Grocery Bagger/Stocker
Festival Foods
12.2020 - 05.2021
- Play an integral role in customer service and overall sales numbers.
- Used quick thinking to bag groceries in a quick and effective manner while maintaining the quality of the products.
- Trained new employees on the essential skills needed.
- Provided the best experience possible for customers.
Education
Aeronautics-Pilot Training -
Fox Valley Technical College
Oshkosh, WI05.2028
High School - undefined
Kaukauna High School
Kaukauna, Wisconsin05.2025
Skills
- Bike maintenance and repair
- Business intelligence
- Outstanding communication
- Time management
- Customer service
- Sales
- Management
- Organizational skills
- Restaurant experience
- Food service
- Microsoft excel
- Microsoft word
- English
- Process improvements
- Schedule management
Certification
- Microsoft Excel Certification
- Microsoft PowerPoint Certification
- Microsoft Word Certification
- Microsoft Office Specialist Associate
- ServSafe Food Handlers Certification
Timeline
Bike Mechanic/Builder
Recyclist Bicycle Co.
05.2022 - 05.2024
General Manager
Papa Murphy's Pizza
04.2021 - 05.2025
Grocery Bagger/Stocker
Festival Foods
12.2020 - 05.2021
High School - undefined
Kaukauna High School
Aeronautics-Pilot Training -
Fox Valley Technical College