Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Aidan Phelps

Rio Rancho

Summary

Expert in efficiently selecting and fulfilling customer orders, ensuring high levels of accuracy and prompt delivery. Proven sales and communication skills enhance customer loyalty through effective relationship management. Experienced in manual labor and equipment operation, consistently maintaining a clean and organized workspace. Committed to safety and quality service, ready to contribute positively to team dynamics.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Walmart Inc.
Bernalillo
09.2022 - Current
  • Secured and stored items until customer pickup.
  • Greeted customers and provided excellent customer service.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
  • Greeted customers and answered product or service questions.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
  • Provided assistance communicating, typing correspondence or obtaining information.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Assisted teammates with daily tasks during peak periods.
  • Completed pickup and shopping orders for customers within local area.
  • Asked store associates for help locating missing products.
  • Suggested comparable products to replace out-of-stock items.
  • Assisted in selecting items according to customer preferences.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.

Restaurant Busser

Texas Roadhouse Restaurant
Albuquerque
04.2021 - 09.2022
  • Assisted with restocking supplies such as straws, cups, plates and utensils.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Stocked ice bins with fresh ice cubes throughout the day as needed.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
  • Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
  • Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
  • Ensured that all areas were properly sanitized at the end of each shift.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Swept, mopped and removed debris from dining room floors.
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Swept and mopped floors in dining areas to maintain cleanliness and safety standards.

Education

Associate of Arts - Anthropology

CNM
Albuquerque, NM
05-2025

High School Diploma -

V. Sue Cleveland High School
Rio Rancho
05-2022

Skills

  • Customer service and support
  • Data analysis
  • Time management
  • Team collaboration
  • Public speaking
  • Conflict resolution
  • Store relations and product picking
  • Sales expertise
  • Empathy and patience
  • Positive attitude
  • Product knowledge
  • Physical stamina
  • Verbal and written communication skills
  • Observational skills

Affiliations

  • Crocheting
  • Playing Viola
  • Reading

Timeline

Online Personal Shopper

Walmart Inc.
09.2022 - Current

Restaurant Busser

Texas Roadhouse Restaurant
04.2021 - 09.2022

Associate of Arts - Anthropology

CNM

High School Diploma -

V. Sue Cleveland High School

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