Ashley Peterson
Strawberry Point,IA
Summary
Dynamic and detail-oriented professional with a proven track record at Walmart, excelling in customer service and inventory management. Recognized for enhancing client satisfaction through personalized shopping experiences and efficient order processing. Strong communicator and team collaborator, committed to achieving high-quality outcomes and fostering positive relationships.
Overview
6
6
years of professional experience
Work History
Online Personal Shopper
Walmart
Independence, IA
12.2025 - Current
- Assisted customers in selecting products based on preferences and dietary needs.
- Streamlined online order processing to enhance customer satisfaction and efficiency.
- Managed inventory levels to ensure product availability for online orders.
- Collaborated with team members to fulfill orders accurately and promptly.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
- Optimized online shopping interfaces for ease of use, assisting users in navigating the platform effectively.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Participated in team meetings and staff training sessions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Developed and implemented activities to improve clients' quality of life.
Paraeducator, Special Education
Starmont Community School District
Arlington, IA
08.2019 - 01.2026
- Assisted teachers in implementing individualized education plans for students with special needs.
- Supported classroom management by facilitating positive behavioral interventions and strategies.
- Collaborated with multidisciplinary teams to assess student progress and adapt instructional methods.
- Provided one-on-one assistance to students, enhancing their understanding of academic material.
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Enhanced student learning by providing individualized support and accommodations for special education students.
- Facilitated communication between parents, teachers, and school staff, fostering strong relationships to support student success.
- Cotaught lessons with general education teachers, integrating modifications for special education students seamlessly into the curriculum.
- Contributed to a positive school culture by participating in staff meetings, committees, and volunteering at extracurricular activities that supported students'' growth and development.
- Provided a safe and inclusive learning environment that accommodated diverse learning styles and abilities.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Monitored student classroom and outdoors activities to promote student safety.
- Alerted instructor to student behavior or issues requiring intervention.
- Oversaw class of students in absence of instructor.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Supported teacher in development of individual learning strategies.
- Developed tailor-fit lesson plans to cater to individual needs of each student.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Worked with students to promote learning and pro-social development.
- Collaborated with teachers and specialists to assess student progress.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Observed students' performance and recorded relevant data to assess progress.
- Delivered efficient instruction by assisting with lesson planning and materials preparation.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Promoted good study habits and student independence to improve quality of student outcomes.
- Understood and acclimated to teacher's routine to provide classroom coverage.
Front End Associate
Walmart
Manchester, IA
04.2024 - 04.2025
- Assisted teachers in implementing individualized education plans for students with special needs.
- Supported classroom management by facilitating positive behavioral interventions and strategies.
- Collaborated with multidisciplinary teams to assess student progress and adapt instructional methods.
- Provided one-on-one assistance to students, enhancing their understanding of academic material.
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Enhanced student learning by providing individualized support and accommodations for special education students.
- Facilitated communication between parents, teachers, and school staff, fostering strong relationships to support student success.
- Cotaught lessons with general education teachers, integrating modifications for special education students seamlessly into the curriculum.
- Contributed to a positive school culture by participating in staff meetings, committees, and volunteering at extracurricular activities that supported students'' growth and development.
- Provided a safe and inclusive learning environment that accommodated diverse learning styles and abilities.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Monitored student classroom and outdoors activities to promote student safety.
- Alerted instructor to student behavior or issues requiring intervention.
- Oversaw class of students in absence of instructor.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Supported teacher in development of individual learning strategies.
- Developed tailor-fit lesson plans to cater to individual needs of each student.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Worked with students to promote learning and pro-social development.
- Collaborated with teachers and specialists to assess student progress.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Observed students' performance and recorded relevant data to assess progress.
- Delivered efficient instruction by assisting with lesson planning and materials preparation.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Promoted good study habits and student independence to improve quality of student outcomes.
- Understood and acclimated to teacher's routine to provide classroom coverage.
Education
High School Diploma -
Alcester Hudson High
Alcester, SD2007
Skills
- Customer service
- Order processing
- Inventory management
- Product selection
- Team collaboration
- Attention to detail
- Time management
- Personalized shopping
- Quality assurance
- Communication skills
- Problem resolution
- Multichannel support
- Client relationship management
- Data entry accuracy
- Educational support strategies
- Behavioral intervention techniques
- Lesson plan adaptation
- Progress tracking and reporting
- Classroom management techniques
- Safety compliance
- Patience and empathy
- Customer service expertise
- Sales experience
- Hospitality and accommodation
- Upbeat and outgoing attitude
- Decision-making
- Customer relations
- Accurate money handling
- Product knowledge
- Flexible schedule
- Relationship building
- Sales expertise
- Verifying order accuracy
- Planning and organization
- Sales proficiency
- Advertising and marketing
Timeline
Online Personal Shopper
Walmart
12.2025 - Current
Front End Associate
Walmart
04.2024 - 04.2025
Paraeducator, Special Education
Starmont Community School District
08.2019 - 01.2026
High School Diploma -
Alcester Hudson High