Aidan Robichaud
Coventry
Summary
Results-driven leader with expertise in team management, event coordination, and customer relations. Demonstrated ability to train staff effectively and optimize operations, resulting in increased efficiency and improved service quality in dynamic environments.
Overview
6
6
years of professional experience
Work History
Shift Manager
McDonald's
East Greenwich
04.2020 - Current
- Supervised team members during shifts to ensure efficient operations.
- Managed inventory levels and restocked supplies as needed.
- Trained new employees on company policies and procedures.
- Coordinated shift schedules to maintain adequate staffing levels.
- Addressed customer concerns promptly to enhance service quality.
- Monitored crew performance and provided constructive feedback regularly.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured completion of all closing duties was completed accurately according to established guidelines.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Maintained cleanliness and organization of work area.
- Ensured compliance with food safety regulations and quality standards.
- Counted and balanced registers.
- Trained, managed and motivated employees to promote professional skill development.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Undergraduate Student Intern
University of Southern Maine
Gorham
01.2026 - 05.2026
- Coordinated athletic events and schedules for student-athletes and coaches.
- Managed logistics for travel arrangements and accommodations for teams.
- Collaborated with university departments to enhance sports facilities and resources.
- Supported compliance efforts with NCAA regulations and institutional policies.
- Maintained accurate records of athlete eligibility and performance data.
- Facilitated team travel arrangements for away games and events as well as other off-site competitions or training sessions.
- Organized and coordinated all aspects of athletic events, including scheduling, staffing, and equipment needs.
- Advised student-athletes on eligibility requirements; facilitated completion of necessary paperwork prior to participation in any sport.
- Promoted effective professional relationships with coaching staff and athletes by showing respect, dependability and being courteous.
- Coordinated scheduling of athletic events and facilities, maximizing resource utilization.
- Managed the development and maintenance of athletic facilities, ensuring safety and compliance standards.
- Monitored and reported on student-athlete academic progress and athletic performance metrics.
- coordinated events and activities.
- Cleaned equipment and areas of other recreational facilities.
- Assisted in organizing and coordinating student events and activities.
- Supported staff with administrative tasks and daily operations of the office.
- Provided administrative support, such as scheduling appointments, filing paperwork, and taking notes during meetings.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
BBA - Sports Management
University of Southern Maine
Portland, ME08-2026
Skills
- Leadership and team management: staff supervision, scheduling, training, operations, logistics management
- Event management: game day operations, facility coordination
- Communication: professional email, customer relations, networking, compliance tracking
- Time management and organization: multitasking, deadline management, balancing academics, athletics, and work
- Problem-solving and adaptability: handling unexpected issues, decision-making under pressure, flexibility in fast-paced environments
- Sales & fan engagement: customer experience, upselling, relationship building, fan interaction
Timeline
Undergraduate Student Intern
University of Southern Maine
01.2026 - 05.2026
Shift Manager
McDonald's
04.2020 - Current
BBA - Sports Management
University of Southern Maine