Job Search Status
Open to workDesired start date: Flexible
Open To Work
Aidan Spencer
Chicago,IL
Work Preference
Summary
Skilled web and communications professional with proven track record in managing and optimizing digital platforms. Strong expertise in web development, content management, and customer service. Known for exceptional team collaboration, customer connection, creativity, and results-driven approach. Adept at leading projects, enhancing user experience, and driving growth through innovative solutions and effective web management.
Overview
12
12
years of professional experience
Work History
Web Experience Coordinator
National Ministries Of The United Church Of Christ
Cleveland, OH
06.2023 - Current
- Maintained all web properties of the United Church of Christ, including sites on WordPress and Shopify, primarily ucc.org, ucceverywhere.org, generalsynod.org, uccresolutions.org, uccresources.com, and jointhemovement.org.
- Managed sales, marketing, and development for the UCC Everywhere program to increase business and drive profit growth, doubling our number of clients added in the past year.
- Improved site structure and usability by coordinating internal site audit of over 5,000 webpages.
- Protected site data and infrastructure with effective security protocols, consistent monitoring, and collaboration with third party vendors.
- Responded efficiently to urgent requests from Senior Leadership related to breaking news and PR needs.
- Preserved UCC Everywhere customer loyalty by quickly and completely resolving complaints for over 60 accounts.
- Managed app creation and web properties for large-scale events, ensuring seamless execution.
- Collaborated with internal ministry teams to redesign their webpages for better efficiency, clarity, and engagement.
- Supported internal web users by quickly resolving web access, content, and performance issues.
- Delivered exceptional internal and external customer service to bolster strong relationships and build positive experiences.
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
- Assumed additional responsibilities to accommodate team restructure.
- Listened to internal and external requests to inform web strategy and appropriately fulfill needs.
- Assisted in development of marketing materials to support campaign initiatives.
- Facilitated team meetings both internally and with third party vendors to discuss progress and further strategic planning.
- Led internal training sessions for staff users on all web properties and external training sessions for UCC Everywhere clients.
- Compiled comprehensive reports to summarize project outcomes, data trends, and lessons learned.
- Implemented new client management database through Microsoft 360 and Shopify for UCC Everywhere.
Professional Musician and Chorister
Self Employed And Professional Organizations
09.2019 - Current
- Performed in front of live audiences with professional organizations across the US and Europe including the New York Philharmonic, Chicago Symphony Orchestra, Music of the Baroque, Ethno Sweden, Ethno France, and more.
- Handled administrative details expertly, including managing contracts and paperwork.
- Supported group preparations by attending scheduled rehearsals and contributing professional vocal abilities.
- Collaborated in multi-lingual, multi-national groups to create unique and diverse performances.
- Arrived at consistently on time and prepared for all rehearsals, appointments, and performances.
- Volunteered as a guest performer for charity and fundraising events.
Marketing and Communications Manager
Consonance - Chicago Choral Artists
Chicago, IL
09.2023 - 12.2024
- Collaborated with Artistic Director and Board of Directors to develop and implement a re-brand of the organization.
- Created new website to align with new brand guidelines, goals of the organization, and current web best practices.
- Created and executed marketing campaigns for concerts, organization re-brand, and donor galas.
- Created and executed online fundraising campaigns in collaboration with the Board of Directors.
- Managed all social media and communications platforms.
- Designed and created all digital and printed promotional materials including season brochures, sponsorship brochures, posters, postcards, concert programs, season graphics, and advertisements.
- Assisted in developing budgets for various marketing initiatives.
- Created compelling written and visual content for press releases, newsletters, and social media.
Communications Specialist
Tri-Conference UCC Ministries, Inc.
Des Moines, IA
07.2019 - 04.2023
- Collaborated with colleagues and partner organizations to promote and organize online, in-person, and hybrid events.
- Connected individually with church leaders to answer questions, encourage participation in our events and programs, and share upcoming resources and opportunities.
- Edited, formatted and distributed finished news articles, letters, blogs, and video messages.
- Improved perception of leadership by coaching on communications strategies and use of technology.
- Developed successful marketing campaigns to promote new and existing resources.
- Managed and created content for social media platforms.
- Captured and compiled audience information and created reports for future marketing strategies and event planning.
- Set and tracked measurable goals for projects and events.
- Built and maintained new website as part of their organization's restructure and re-brand.
- Analyzed Google Analytics data on a regular basis to determine website structure and content updates.
Web Design and Content Consultant
Maine Conference UCC
Augusta, ME
07.2021 - 01.2023
- Recommended better internal processes to keep content schedule on track.
- Developed new website structure to better reflect the new processes and goals of the Maine Conference UCC.
- Organized and proof read all content to create a uniform voice between contributors.
- Used WordPress and WP Staging platform to build new website.
- Collaborated with Communications and IT Coordinator to ensure a smooth transition between content management systems.
Guest Teaching Artist
Lab School Paris
Paris, France
01.2021 - 05.2021
- Co-created and co-led music classes for students age 5 - 13 in French-English classrooms.
- Collaborated with teaching staff to create cohesive units on the music and culture of Oceania and North America.
- Taught lessons and communicated with staff in both French and English.
Web Content Manager
Luther College
Decorah, IA
09.2014 - 05.2018
- Collaborated with faculty and staff to update, focus, and feature content for various departments.
- Created graphics and managed photo library in collaboration with the Visual Media Department.
- Served as liaison to the Wellness and Music Departments for continuous content updates.
- Managed Music Department events calendar and connected with students, faculty, staff, and guest artists to gather biographical and programmatic information.
- Trained student workers in the Reason web-design software.
Student-Faculty Research
Luther College
Decorah, IA
06.2015 - 09.2017
- Co-directed and produced a feature-length documentary film and booklet following the Luther College Nordic Choir's first international tour.
- Communicated with alumni to arrange interviews and donate artifacts.
- Collaborated with Luther faculty and staff and Decorah community members.
- Assisted with film premiere advertisement and marketing.
Education
Bachelor of Arts - Music And Music Education
Luther College
Decorah, IA05-2018
Student Teaching Certification - Music Education
Chicago Center For Urban Life And Culture
Chicago, IL12-2018
Skills
- Excellent written and verbal communication
- Marketing and project management
- Website management and development
- Exceptional customer service
- Independent and collaborative work
- Community relations and connection
- Budgeting and working with limited resources
- Strategic planning
- Multitasking and organization
- Process improvement
- Online, in-person, and hybrid event coordination
- Customer database management
Program and Software Expertise
WordPress | Adobe Creative Suite | Microsoft Office Suite | Google Suite | Wrike | Basecamp | SalesForce | ConstantContact | Facebook | Instagram | TikTok | Zoom | Cvent | POWR.io | GoDaddy | Ludus | Shopify | YouTube | Vimeo | Canva | Dynamic Configuration Management (DCM) tools | MySQL | Divi Elegant Themes
Languages
English
Native or Bilingual
French
Full Professional
Performance Experience
Professional Musician and Chorister, US and Europe
2019 - Current
- Performed in front of live audiences with professional organizations across the US and Europe including the New York Philharmonic, Chicago Symphony Orchestra, Music of the Baroque, Ethno Sweden, Ethno France, and more.
- Handled administrative details expertly, including managing contracts and paperwork.
- Supported group preparations by attending scheduled rehearsals and contributing professional vocal abilities.
- Collaborated in multi-lingual, multi-national groups to create unique and diverse performances.
- Arrived at consistently on time and prepared for all rehearsals, appointments, and performances.
- Volunteered as a guest performer for charity and fundraising events.
Timeline
Marketing and Communications Manager
Consonance - Chicago Choral Artists
09.2023 - 12.2024
Web Experience Coordinator
National Ministries Of The United Church Of Christ
06.2023 - Current
Web Design and Content Consultant
Maine Conference UCC
07.2021 - 01.2023
Guest Teaching Artist
Lab School Paris
01.2021 - 05.2021
Professional Musician and Chorister
Self Employed And Professional Organizations
09.2019 - Current
Communications Specialist
Tri-Conference UCC Ministries, Inc.
07.2019 - 04.2023
Student-Faculty Research
Luther College
06.2015 - 09.2017
Web Content Manager
Luther College
09.2014 - 05.2018
Bachelor of Arts - Music And Music Education
Luther College
Student Teaching Certification - Music Education
Chicago Center For Urban Life And Culture