Aidan Thompson
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Tire Technician
Costco Wholesale
01.2024 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Sourced tires to meet customer quality and budget needs.
- Streamlined workflow, maintaining clean and organized work areas for optimal performance.
Tire Technician
Sam's Club
07.2023 - 01.2024
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Improved customer satisfaction by providing timely and accurate tire services.
Supervisor
Grassroots Natural Market
08.2022 - 05.2023
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed effective improvement plans in alignment with goals and specifications.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Line Cook
Mojo No. 4, Urban BBQ Whiskey Bar
11.2021 - 06.2022
- Checked food temperature regularly to verify proper cooking and safety.
- Plated and presented all dishes to match established restaurant standards.
- Monitored food quality and presentation to maintain high standards.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Service Technician
Royalty Auto Service
07.2020 - 10.2021
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Suggested additional services to customers in order to meet upsell goals.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Education
Associates In Applied Science - Automotive Service Management Technology
FSCJ
101 W State St, Jacksonville, FL, 3220305-2026
GED -
FSCJ
3939 Roosevelt Blvd, Jacksonville, FL, 3220507.2018
Skills
- Customer Service
- Written and Oral Communication
- Good Listening Skills
- Training and Development
- Supervising Employees
- Customer Inquiries
- Cleaning and Sanitizing
- Experienced Tire Service
Timeline
Tire Technician
Costco Wholesale
01.2024 - Current
Tire Technician
Sam's Club
07.2023 - 01.2024
Supervisor
Grassroots Natural Market
08.2022 - 05.2023
Line Cook
Mojo No. 4, Urban BBQ Whiskey Bar
11.2021 - 06.2022
Service Technician
Royalty Auto Service
07.2020 - 10.2021
Associates In Applied Science - Automotive Service Management Technology
FSCJ
GED -
FSCJ
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