- Strategy Games
- Video Gaming
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- Playing and watching sports
- Camping
Aidan Wagner
Scottsdale,AZ
Summary
I am actively searching for employment opportunities. I'm a full-time honors student at NAU and find great satisfaction in working, possess a quick learning ability, and am eager to acquire new experiences. I have a confident, outgoing personality and enjoy working with others and learning new skills.
Overview
4
4
years of professional experience
Work History
Manager
Capriotti's Sub Shop
08.2021 - Current
- Staff Supervision: Trained and managed a team
- This involved providing training and guidance, monitoring performance, and addressing any performance issues that may arise
- Created and maintained a positive work environment
- Customer Service: Delivered exceptional customer service
- Lead by example to ensure that all employees provided friendly and efficient service to customers
- Resolved customer complaints or concerns in a professional and timely manner
- Food Safety and Sanitation: Ensured compliance with food safety and sanitation standards
- Responsible for training employees on proper food handling and preparation techniques, maintaining cleanliness and hygiene throughout the establishment, and following all local health and safety regulations
Server
Flagstaff Ranch Golf Club
06.2020 - 08.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Bussed and reset tables to keep dining room and work areas clean
- Explained menu items and suggested appropriate options for food allergy concerns
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner
- Supervised set up of banquet food stations and coordinated service to multiple dining areas
Education
BBA - Business Management
Northern Arizona University
Flagstaff, AZ10.2024
Skills
- Guest relations management
- Team Leadership
- Time Management
- Menu memorization
- High-volume dining
- Hospitality service expertise
Interests
Timeline
Manager
Capriotti's Sub Shop
08.2021 - Current
Server
Flagstaff Ranch Golf Club
06.2020 - 08.2021
BBA - Business Management
Northern Arizona University