Aidan White-Cook
Aurora,CO
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
Special Services Associate
Home Depot
Aurora, CO
02.2024 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Advocate
Target
Aurora, CO
05.2023 - 01.2024
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers promptly and responded to questions.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Learned roles of other departments to provide coverage and keep store operational.
Shift Lead
Culver's of Aurora
Aurora, CO
03.2022 - 04.2023
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
- Answered customer questions and provided store information.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Built and maintained productive relationships with employees.
- Scanned items and checked pricing on cash register for accuracy.
Education
Rangeview High School
Aurora05.2024
Skills
- Order fulfillment and report generation
- Promotional support and preparation
- Data analysis and reporting
Affiliations
- Black Student Alliance
Accomplishments
- Highest Honor Roll Student
- Reischer Scholarship Winner
Timeline
Special Services Associate
Home Depot
02.2024 - Current
Customer Service Advocate
Target
05.2023 - 01.2024
Shift Lead
Culver's of Aurora
03.2022 - 04.2023
Rangeview High School