Aidelis Rosa Lissabet
Sanford,Florida
Summary
Highly driven, personable, and detail-oriented Human Resource professional with 10+ years of experience in talent acquisition for Recruiting and Coordinating. Works effectively with management to establish hiring criteria and improve organizational attractiveness. Knowledgeable in end-to-end recruitment processes and methods. Exceeds clients needs and expectations by exceeding target metrics and providing a superior customer service experience.
Overview
12
12
years of professional experience
Work History
Lead Recruiter Remote
PEOPLESCOUT
08.2021 - Current
- Acquire top talent using advanced research techniques, including networking, referrals, online and traditional directories as well as other sourcing methods to ensure consistent flow of high quality leads
- Evaluate high volumes of candidates for exempt and nonexempt roles, determining suitability and informing potential candidates on the benefits of working at the various facilities.
- Effectively maintain accurate ATS candidate records and manage candidate data tracking
- Maintain a high level of customer retention and satisfaction through participating in meetings and resolving client inquiries.
- Advise new staff on recruiting processes, strategies, and solutions company policies and benefit plans.
- Maintain the ability to work in a fast paced environment while possessing excellent judgment to prioritize work, handle multiple projects at once, and meet objectives.
- Develop internal relationships with recruiters and hiring managers.
Senior Collections Rep/Consumer
Portfolio Services
Maitland, FL
12.2016 - 08.2021
- Responsible for:
- High volume of phone calls to assigned delinquent customers
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
- Making collection calls for outstanding vehicle loans in a fast paced, goal oriented collections department
- Reducing delinquency for assigned accounts
- Reconciling customer disputes as they pertain to payment of outstanding balances that are due
- Weekly and monthly reporting to direct supervisor
- Participating in weekly team planning meetings
HR Recruiter/ National Field Market Specialist
Sears
Longwood, FL
08.2013 - 12.2016
- Source candidates, Create postings thru Indeed, Career Builder, Zip Recruiter and other various external outlets in order to find viable candidates for Sales roles
- Maintain candidate thru stages in Brass Ring from application to Hired along with following up statuses with Hiring Managers
- Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants
- Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process
- Process all offers as required along with ensuring compliance with all local rules and regulations related to hiring
- Qualify and assign IDs for Event Marketing and AAFES activities
- Assign IDs to new hires for InStore assignments
- Maintain Active, Hire and Term lists from HR
- Add all ID assignments to Marketing Module
- Track store IDs on the Marketing Rap List
- Maintain all Weekly Hour Summary forms to include current ID assignments and remove expired IDs and termed associates
- Prepare and distribute the twice weekly Hot Call / 2nd Phone/ E-mail reports
Manager
KaDe Hair Designers
Sanford, FL
05.2012 - 08.2013
- Managing daily operations of salon
- Maintain various administrative responsibilities and other projects as necessary
- Source talented and quality stylists along with various other positions within the salon
- Screen, Interview and confirm qualifications and certifications prior to hiring candidates
- Ensure salon employees follow and adhere all safety guidelines within the salon
- Maintain daily schedule for stylists for all appointments and ensuring all customers were satisfied with their service
- Evaluating employee performance and appraising their pay scale accordingly
- Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances
- Schedule and market salon events
- Assuring targeted daily revenues are met.
HR Coordinator
Planned Parenthood of Greater
Orlando Orlando, FL
10.2010 - 05.2012
- Generate official internal documents such as appointment letters, salary slips and warning letters
- Processing onboarding and educating new hired employees on HR policies, internal procedures and regulations
- Maintaining physical and digital files for employees and their documents, benefits and attendance records
- Respond to internal and external HR related inquiries or requests and provide assistance
- Redirect HR related calls or distribute correspondence to the appropriate person of the team
- Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc
- Coordinate training sessions and seminars.
Education
Associates Degree - Art
Seminole State College
High School Diploma - undefined
Aquinas High School
Skills
- Internet/Internet Sourcing, Microsoft Word, Excel, Outlook, BrassRing, SharePoint
- Customer Account Management
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Responding to Difficult Customers
- Understanding Customer Needs
- Customer Data Confidentiality
- Building Customer Trust and Loyalty
- Interpretation and Translation Services
- Customer Inquiry Response
Languages
Spanish
Native or Bilingual
Timeline
Lead Recruiter Remote
PEOPLESCOUT
08.2021 - Current
Senior Collections Rep/Consumer
Portfolio Services
12.2016 - 08.2021
HR Recruiter/ National Field Market Specialist
Sears
08.2013 - 12.2016
Manager
KaDe Hair Designers
05.2012 - 08.2013
HR Coordinator
Planned Parenthood of Greater
10.2010 - 05.2012
Associates Degree - Art
Seminole State College
High School Diploma - undefined
Aquinas High School
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