Aiden Broady
Glasgow,KY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Host
Cracker Barrel
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cashier/Cook
Hardees Fast Food
02.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Barren County High School
Glasgow, KY05.2024
Skills
- Hospitality Service Expertise
- Order Accuracy
- Service Prioritization
- Relationship Management
Certification
- First Aid/CPR Certified
- PT - Phlebotomy Technician(In Progress)
- CNA - Certified Nurse Assistant(In Progress)
Timeline
Server/Host
Cracker Barrel
05.2023 - Current
Cashier/Cook
Hardees Fast Food
02.2021 - 05.2023
Barren County High School