Aiden Chan
Monterey Park,CA
Summary
Diligent with a strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
3
3
Languages
1
1
Certification
7
7
years of professional experience
Work History
Assistant Manager
FORMOSA AROMA
560 W Main St Apt B, Alhambra, CA 91801
09.2023 - Current
- Served as cashier, selling drinks and providing recommendations to new customers while efficiently managing transactions and customer interactions.
- Worked as barista serving, making drinks, giving recommendations to new customers and managing my team of 4 to make sure everything moved smoothly.
- Prepared toppings and necessary ingredients on time for kitchen operations.
- Trained team members on procedures, safety expectations, and quality standards.
- Developed strong working relationships with staff, fostering a positive work environment.
- Coordinated daily operations to maintain consistent workflow and service standards.
Work/Family Assistance
Nelson J. Salon
9675 Wilshire Blvd, Beverly Hills, CA 90212
01.2020 - Current
- Managed front desk operations while resolving client inquiries and securing new client accounts.
- Tracked timekeeping data and helped manage payroll to maintain organized, audit-ready records.
- Assisted in assembling salon fixtures and equipment to ensure operational readiness.
Education
High School Diploma -
California State Polytechnic University, Pomona
Pomona, CA08-2029
Skills
- Customer service
- Cash management
- Time Management
- Decision-making
- Leadership
- Team building
- Team collaboration
- Multitasking
- Problem-solving
- Adaptive Learner
Certification
OSHA Certified 2024 - Present
LANGUAGES
English - Fluent
Mandarin Chinese - Speaking
Japanese - Fluent
Timeline
Assistant Manager
FORMOSA AROMA
09.2023 - Current
Work/Family Assistance
Nelson J. Salon
01.2020 - Current
High School Diploma -
California State Polytechnic University, Pomona