Aiden cox
San Antonio
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at Longhorn Steakhouse. Excelled in enhancing guest experiences through exceptional customer service and effective team collaboration. Demonstrated proficiency in cash handling and a strong work ethic, contributing to significant performance improvements. Skilled in addressing and resolving customer concerns, ensuring satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Server
Longhorn Steakhouse
03.2024 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Olive Garden Restaurant
11.2022 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Pizza Hut
Pizza Hut
01.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Brennan
San Antonio, TX05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Professional appearance
- Multitasking and organization
- Team collaboration
- Quality control
- Performance improvement
Timeline
Server
Longhorn Steakhouse
03.2024 - Current
Server
Olive Garden Restaurant
11.2022 - 11.2023
Pizza Hut
Pizza Hut
01.2021 - 02.2022
High School Diploma -
Brennan