Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aiden Daniel

Canton,GA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience

Work History

Men’s Grill Attendant/Bartender

Marietta Country Club
10.2023 - Current


  • Effectively responded to any concerns or complaints raised by customers while maintaining a calm demeanor.
  • Contributed to team success by collaborating with fellow staff members to meet customer needs.
  • Assisted in training new employees on grill operations, ensuring they were prepared for success in their roles.
  • Restocked stations and supplies during slower periods between rushes.
  • Worked closely with other kitchen staff to facilitate timely completion of orders.
  • Served high customer volumes during special events, nights, and weekends.

Server

Tuscany Italian Ristorante
01.2023 - 07.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Bartender

Jekyll Brewing
08.2021 - 01.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.

Server

Hana Japanese Steakhouse
01.2021 - 08.2021
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.

Deli Clerk

Publix
12.2018 - 12.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.

Education

No Degree - Marketing Management And Research

Chattahoochee Technical College
Marietta, GA

High School Diploma -

Cherokee High School
Canton, GA
05.2018

Skills

  • Suggestive Selling
  • Dining Customer Service
  • Food and Beverage Pairings
  • High-Volume Dining
  • Food Sales and Promotion
  • Wine Service
  • Customer Satisfaction
  • Active Listening
  • Anticipating Guest Needs
  • Clear and Effective Communication
  • Organizational Abilities
  • Handling Difficult Customers

Timeline

Men’s Grill Attendant/Bartender

Marietta Country Club
10.2023 - Current

Server

Tuscany Italian Ristorante
01.2023 - 07.2023

Bartender

Jekyll Brewing
08.2021 - 01.2023

Server

Hana Japanese Steakhouse
01.2021 - 08.2021

Deli Clerk

Publix
12.2018 - 12.2020

No Degree - Marketing Management And Research

Chattahoochee Technical College

High School Diploma -

Cherokee High School

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