Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Beverage Cart Attendant, Bartender
Deerfield Golf Club
2023.04 - Current
Restocked, organized products for beverage cart to maintain optimum inventory.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Obtained cash bank and stocked service bar to prepare for operation.
Followed strict recipes and drink measurements to minimize product used.
Operated POS system to facilitate cash and credit transactions and refunds.
Managed closing duties by restocking items on cart and reconciling cash drawer.
Greeted guests and inquired into beverage choices.
Barista
Starbucks
2021.09 - 2022.02
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Recommended products based on solid understanding of individual customer needs and preferences
Monitored supply levels at counter and maintained customer areas to meet typical demands
Sales Lead
Pacific Sunwear Inc,
2018.01 - 2021.01
Led sales team to exceed quarterly sales goals
Reported sales data to upper management for review
Monitored sales team performance and provided constructive feedback
Trained, coached, and mentored new sales associates for maximum performance.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Sales Associate
Old Navy GAP Inc
2017.01 - 2019.07
Engaged with customers to build rapport and loyalty
Helped customers locate products and checked store system for merchandise at other sites
Prepared merchandise for sales floor by pricing or tagging
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science -
Arizona State University
2022
William Rainey Harper College
Palatine, IL
05.2020
John Hersey High School
2020
Skills
Guest Services
Legal Standards
Merchandise Sales
Restock Shelves
Customer Relationships
POS Transactions
Suggestive Selling
Operational Efficiency
Timeline
Beverage Cart Attendant, Bartender
Deerfield Golf Club
2023.04 - Current
Barista
Starbucks
2021.09 - 2022.02
Sales Lead
Pacific Sunwear Inc,
2018.01 - 2021.01
Sales Associate
Old Navy GAP Inc
2017.01 - 2019.07
Bachelor of Science -
Arizona State University
William Rainey Harper College
John Hersey High School
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