Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Luciani

Prospect Hts,IL

Summary

Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Beverage Cart Attendant, Bartender

Deerfield Golf Club
04.2023 - Current
  • Restocked, organized products for beverage cart to maintain optimum inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed strict recipes and drink measurements to minimize product used.
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Greeted guests and inquired into beverage choices.

Barista

Starbucks
09.2021 - 02.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Monitored supply levels at counter and maintained customer areas to meet typical demands

Sales Lead

Pacific Sunwear Inc,
01.2018 - 01.2021
  • Led sales team to exceed quarterly sales goals
  • Reported sales data to upper management for review
  • Monitored sales team performance and provided constructive feedback
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Sales Associate

Old Navy GAP Inc
01.2017 - 07.2019
  • Engaged with customers to build rapport and loyalty
  • Helped customers locate products and checked store system for merchandise at other sites
  • Prepared merchandise for sales floor by pricing or tagging
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science -

Arizona State University
2022

William Rainey Harper College
Palatine, IL
05.2020

John Hersey High School
2020

Skills

  • Guest Services
  • Legal Standards
  • Merchandise Sales
  • Restock Shelves
  • Customer Relationships
  • POS Transactions
  • Suggestive Selling
  • Operational Efficiency

Timeline

Beverage Cart Attendant, Bartender

Deerfield Golf Club
04.2023 - Current

Barista

Starbucks
09.2021 - 02.2022

Sales Lead

Pacific Sunwear Inc,
01.2018 - 01.2021

Sales Associate

Old Navy GAP Inc
01.2017 - 07.2019

Bachelor of Science -

Arizona State University

William Rainey Harper College

John Hersey High School

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Ashley Luciani