Resilient 911 Public Safety Telecommunicator known for maintaining calm under pressure while efficiently completing tasks. Skilled in emergency response coordination, crisis communication, and accurate data entry. Excel at active listening, clear communication, and quick decision-making to manage emergencies effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
911 Public Safety Telecommunicator
Northampton County Emergency Management Agency
Nazareth, PA
06.2025 - Current
Managed emergency calls and prioritized response based on urgency.
Operated communication equipment to relay critical information to first responders.
Documented incident details accurately for record-keeping and reporting purposes.
Coordinated with law enforcement and medical teams during emergencies.
Provided guidance and support to callers in high-stress situations.
Maintained up-to-date knowledge of local emergency protocols and procedures.
Assisted in training new telecommunicators on communication systems and processes.
Ensured compliance with state regulations and agency policies during operations.
EMSVO /Ambulance Driver
Nazareth Regional Ambulance Corps
Nazareth, PA
09.2024 - Current
Operated emergency vehicles to transport patients safely and efficiently.
Assisted medical personnel during patient transfers and emergencies.
Conducted routine vehicle inspections to ensure operational readiness.
Provided compassionate support to patients during transport situations.
Responded promptly to emergency calls by driving safely at high speeds when necessary.
911 Public Safety Telecommunicator at Columbia County Board of County Commissioners911 Public Safety Telecommunicator at Columbia County Board of County Commissioners
911 Public Safety Telecommunicator at Burlington County Central Communications911 Public Safety Telecommunicator at Burlington County Central Communications