Aiden Ford
Gainesville, ,FL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Paramount Grill
Gainesville, FL
07.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Paramount Grill
Gainesville, FL
05.2023 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Dishwasher
Paramount Grill
Gainesville, FL
03.2021 - 05.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Associate of Arts - Sustainability And The Built Environment
Santa Fe College
Gainesville, FL05-2026
High School Diploma -
P.K. Yonge Developmental Research School
Gainesville, FL05-2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Paramount Grill
07.2024 - 11.2024
Host
Paramount Grill
05.2023 - 07.2024
Dishwasher
Paramount Grill
03.2021 - 05.2023
Associate of Arts - Sustainability And The Built Environment
Santa Fe College
High School Diploma -
P.K. Yonge Developmental Research School