Aiden Franklin
Springfield,MO
Summary
Proven customer service expert from Steak and Shake, adept in maintaining cleanliness and ensuring food safety. Excelled in guest engagement and memory retention, fostering warm relationships and enhancing service quality. Achieved positive feedback by efficiently managing orders and addressing customer inquiries, showcasing exceptional problem-solving skills and personal hygiene awareness.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Steak and Shake
05.2024 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Cultivated warm relationships with regular customers.
Education
No Degree -
Kickapoo
3710 S Jefferson Ave05-2026
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Food safety awareness
- Memory retention
- Guest engagement
- Allergy awareness
- Personal hygiene
Timeline
Restaurant Waiter
Steak and Shake
05.2024 - Current
No Degree -
Kickapoo