Aiden Hickman Gomez
Honolulu
Summary
Dynamic manager with a proven track record in team collaboration and customer service excellence. Expertise in coaching, performance evaluation, and conflict resolution to enhance team efficiency and service quality.
Overview
3
3
years of professional experience
Work History
Manager
Zetton.inc
Honolulu
11.2024 - Current
- Managed daily operations, enhancing workflow and fostering team collaboration.
- Reviewed employee performance, delivering constructive feedback to facilitate professional growth.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored, and trained team members to elevate job performance.
- Provided leadership during times of organizational change or crisis situations.
Busser/Barback
Kona Brewing
hawaii kai
03.2023 - Current
- Reset tables promptly after customer departures to facilitate quick turnover.
- Trained new bussers on proper procedures and teamwork strategies to enhance service quality.
- Supported coworkers with various tasks to strengthen team collaboration.
Assistant Manager
Dada Sanitation
Honolulu
07.2024 - 12.2024
- Coordinated schedules for staff to ensure efficient coverage and service delivery.
- Developed training materials to onboard new employees on sanitation protocols.
- Implemented safety procedures and ensured compliance across all operational areas.
Education
High School Diploma -
Henry J Kaiser Highschool
Hawaii Kai05-2024
Skills
- Team management
- Performance evaluation
- Customer service
- Employee training
- Conflict resolution
- Operations oversight
Timeline
Manager
Zetton.inc
11.2024 - Current
Assistant Manager
Dada Sanitation
07.2024 - 12.2024
Busser/Barback
Kona Brewing
03.2023 - Current
High School Diploma -
Henry J Kaiser Highschool