Aiden Hicks
Florence,OR
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Red Lobster Seafood Restaurant by adeptly managing large parties and unexpected events. My expertise in customer service and multitasking, coupled with a knack for team collaboration and effective time management, positions me as a dynamic candidate ready to tackle new challenges.
Overview
1
1
year of professional experience
Work History
Host
Red Lobster Seafood Restaurant
01.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Science - Accounting
Francis Marion University
4822 E Palmetto St, Florence, SC 2950605.2028
High School Diploma -
Wilson Highschool
1411 E Old Marion Hwy, Florence, SC 2950605.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
Timeline
Host
Red Lobster Seafood Restaurant
01.2024 - Current
Bachelor of Science - Accounting
Francis Marion University
High School Diploma -
Wilson Highschool
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