Aiden Hopper
St. Louis,MO
Summary
Dynamic professional with a strong work ethic and advanced communication skills, with many different skills and experiences from various jobs. Proven ability to enhance customer satisfaction through exceptional service and effective teamwork. Quick learner adept at managing multiple tasks, ensuring operational efficiency, and fostering positive relationships in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Food Runner
Russel’s on Macklind
11.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Car Wash Supervisor
Auto Spa Express Wash
06.2023 - Current
- Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
- Oversaw regular equipment inspections, identifying necessary repairs or replacements before they impacted operations or safety risks emerged.
- Collaborated with other managers to develop company-wide policies aimed at improving overall operational efficiency and reducing costs.
- Promoted exceptional customer service, addressing complaints promptly and ensuring repeat business from satisfied clients.
- Enhanced employee performance through regular training, coaching, and feedback on best practices in the car wash industry.
Sales Associate
BNB Outdoor Services
05.2023 - 08.2023
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Busser
Bill Gianino’s
08.2022 - 05.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Golf Caddie
Sunset Country Club
03.2021 - 08.2021
- Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
- Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
- Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
- Enhanced golfer experience by providing strategic advice on course layout and shot selection.
Education
Finance
Saint Louis Community College
St. Louis, MOGED -
Oakville High School
Oakville, MO05.2024
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
Timeline
Food Runner
Russel’s on Macklind
11.2024 - Current
Car Wash Supervisor
Auto Spa Express Wash
06.2023 - Current
Sales Associate
BNB Outdoor Services
05.2023 - 08.2023
Busser
Bill Gianino’s
08.2022 - 05.2023
Golf Caddie
Sunset Country Club
03.2021 - 08.2021
Finance
Saint Louis Community College
GED -
Oakville High School
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