Aiden Lopes
Orlando
Summary
Compassionate psychiatric technician with a solid background in providing care and support for patients in mental health settings. Possess strong skills in behavioral management, therapeutic communication, and crisis intervention, contributing to safe and positive patient outcomes. Have effectively collaborated with healthcare teams to enhance patient well-being and facilitate recovery processes. Demonstrated ability to maintain calm and professional demeanor under challenging conditions, ensuring high-quality patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Central Florida Behavioral Hospital
Orlando
11.2022 - Current
- Provides direct care to children, adolescents and adult patients with psychiatric disorders, ensuring the safety and well being of the patients while in the admissions department
- Patient Observation and Monitoring
- Conducting Searches and Securing Contraband
- Assisting with Patient Care and Comfort
- Patient Behavior and Milieu Management
- Documentation in the Patient Record
- Taking and Documentation of Patient Vitals
Part Time OMNI Lead
Party City Corporation
Orlando
08.2022 - 11.2022
- Conducts all OMNI channel services, including in-store pickup, delivery, curbside pickup, and others
- Manages and plans the daily workload to deliver on store sales goals and customer engagement
- Assists the Store Team Leader with team onboarding, learning, and coaching of store team members
- Is responsible for various processes and procedures to ensure an efficiently operating store in opening, mid, and closing shifts
- Assists in receiving and stocking procedures, checking in shipments, and unloading merchandise from trucks
Part Time Team Member
Party City Corporation
Saint Petersburg
08.2021 - 08.2022
- Answers customers' questions regarding merchandise and advises customers on merchandise selection
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Stamp, attach or change price stages on merchandise or sales floor
- Receive, open, unpack, and issue sales floor merchandise
- Clean displays, shelves, and aisles
- Receive and set up balloon orders for in-store customers or online deliveries
Seasonal Stocker
Phantom Fireworks
Orlando
06.2021 - 07.2021
- Stocking merchandise and refilling shelves when the stock level decreases, displaying products in a visible manner
- Unloading the received products and maintaining warehouse stock levels
- Assisting customers who are in need of help and keeping the store area clean
Assistant
Elite Auto Gallery Inc.
Orlando
05.2020 - 08.2020
- Performed general office duties, including answering phone, delivering messages to staff, and greeting visitors
- Performed general cleaning and organization of the sales offices and storage bay
- Obtained and returned items for mechanic
- Used cleaning agents to maintain and enhance appearance of vehicles
- Picked up and transported vehicles from auctions to dealership
Education
Bachelor of Arts - Psychology, Criminology
University of South Florida
Saint Petersburg, FL08.2022
Skills
- Stock management and inventory tracking
- Administrative support
- Customer service management
- Time management
- New Hire Orientation
- De-escalation techniques
- Trauma-informed care
- Patient safety management
Certification
CPR Certification, 11/01/23, 11/01/24
References
References available upon request.
Timeline
Mental Health Technician
Central Florida Behavioral Hospital
11.2022 - Current
Part Time OMNI Lead
Party City Corporation
08.2022 - 11.2022
Part Time Team Member
Party City Corporation
08.2021 - 08.2022
Seasonal Stocker
Phantom Fireworks
06.2021 - 07.2021
Assistant
Elite Auto Gallery Inc.
05.2020 - 08.2020
Bachelor of Arts - Psychology, Criminology
University of South Florida
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