Aiden McAuliffe
Batavia,OH
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
First Assistant Manager
United Dairy Farmers
Cincinnati, OH
06.2025 - Current
- Assisted in training and onboarding new staff to ensure operational efficiency.
- Collaborated with management to streamline inventory management processes.
- Implemented customer service protocols that improved overall satisfaction ratings.
- Analyzed sales data to forecast trends and adjust merchandising strategies accordingly.
Serf
Red Robin
Mason, OH
11.2024 - 06.2025
- Staff training and development
- Operational efficiency
- Goal setting and achievement
- Inventory coordination
- Team building expertise
- Managed guest orders and ensured timely delivery of food and beverages.
- Provided exceptional customer service, addressing concerns and enhancing dining experiences.
- Collaborated with kitchen staff to maintain quality standards and expedite service.
- Trained new servers on menu details, safety protocols, and customer interaction techniques.
Team Member
Papa John's
Batavia, OH
02.2022 - 02.2023
- Prepared and cooked pizzas, ensuring adherence to Papa John's quality standards
- Provided exceptional customer service by taking orders, answering questions, and resolving any issues or complaints
- Maintained cleanliness and organization of work area, including food preparation stations and dining areas
- Assisted in inventory management by monitoring stock levels and notifying management when supplies needed to be replenished
- Collaborated with team members to ensure smooth operations during busy periods, effectively managing high volumes of orders
- Followed all safety protocols and procedures to maintain a safe working environment for both employees and customers
- Upsold additional menu items such as sides, drinks, or desserts to increase sales revenue per order
- Myperf
- Demonstrated strong knowledge of Papa John's menu offerings, ingredients, allergens, and special dietary options
- Efficiently handled phone orders by accurately recording customer preferences and processing payments over the phone
Education
High school diploma -
Ohio Virtual Academy
Cincinnati, OHSkills
- Customer Relationship Management
- Upselling
- Research
- Presentation Skills
- Product Development
- Salesforce
- Business Development
- Restaurant Experience
- Marketing
- Branding
- Merchandising strategies
- Customer service protocols
- Inventory management
- Training and onboarding
- Operational efficiency
- Team building
- Customer relationship management
- Staff development
- Problem solving
- Effective communication
Timeline
First Assistant Manager
United Dairy Farmers
06.2025 - Current
Serf
Red Robin
11.2024 - 06.2025
Team Member
Papa John's
02.2022 - 02.2023
High school diploma -
Ohio Virtual Academy