Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Imani Malone-Walker

Temple Hills,MD

Summary

Dynamic First Assistant Manager at Popeyes Louisiana Chicken with a proven track record in operations management and staff training. Expert in scheduling optimization and conflict resolution, enhancing team performance and customer satisfaction. Adept at problem-solving, I effectively resolved operational challenges, ensuring a seamless dining experience and maintaining high safety standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

First Assistant Manager

Popeyes Louisiana Chicken
Suitland, Maryland
03.2019 - Current
  • Managed daily operations and ensured smooth restaurant functioning.
  • Trained and supervised staff on service standards and safety protocols.
  • Developed schedules to optimize workforce efficiency during peak hours.

  • Utilized problem-solving skills to address challenges efficiently.
  • Applied industry knowledge to effectively resolve operational problems.
  • Resolved complex issues by leveraging expertise and knowledge effectively.

Education

Bachelor of Science - Nursing Leadership And Management

Ultimate Medical Academy
Clearwater, FL
01-2022

Skills

  • Staff training
  • Operations management
  • Scheduling optimization
  • Safety protocol enforcement
  • Problem resolution
  • Customer relationship management
  • Inventory control
  • Quality assurance
  • Conflict resolution
  • Employee scheduling
  • Team building
  • Effective communication
  • Time management
  • Staff training and development

Certification

  • Serve Safe Certification Exp 2028

Timeline

First Assistant Manager

Popeyes Louisiana Chicken
03.2019 - Current

Bachelor of Science - Nursing Leadership And Management

Ultimate Medical Academy

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