Aiden Moore
Powerhouse
Salisbury,NC
3
years of professional experience
Dedicated professional with a diverse skill set and a strong background in customer service. Known for fostering positive interactions and delivering effective solutions through strong communication and problem-solving abilities. Committed to enhancing customer satisfaction and contributing to team success.
Work History
PC Repair Technician
1 Month- Performed upgrades and installations on various computer systems, enhancing performance and reliability.
- Diagnosed hardware and software issues, ensuring timely resolutions for diverse client needs.
- Trained junior technicians on repair processes and troubleshooting techniques.
- worked in a warehouse setting with PPE training as well as pallet jack and electric pallet jack training.
Customer Service Associate
2 Years 1 Month- Accurately performed cash handling up to 1,500 dollars a transaction
- Provided coverage by relocating to other store locations during staff shortages.
- Trained new associates on store operations
- Moved between locations to provide coverage for absent staff.
- Maintained store cleanliness and organized merchandise displays for improved visibility.
- Trained new associates on store operations
Front of house team member
2 Years- Worked flexibly during every shift, moving to different positions to provide support.
- Took small, and large orders over the phone providing customer service to unhappy customers.
- Cleaned facility on Sundays to ensure high sanitation standards.
- Maintained cleanliness and safety standards throughout the workplace.
- Experienced working 8-15 hour shifts regularly providing the same quality service the entire shift.
- Worked to maintain a clean and safe environment.
- Handled small and large orders over the phone while addressing customer concerns effectively.
- Worked on catering orders as large as 600 units.
Computer/phone Technician
1 Year 9 Months- Performed Repairs, cleanings, and data transfers on many different models of computers, phones, and tablets.
- Acquired foundational knowledge in electronics many basic-intermediate skills with software and hardware on different electronics
- Trained new technicians on best practices for device troubleshooting and repair techniques.
- Collaborated with team members to streamline repair processes and improve turnaround times.
- Maintained accurate customer profiles, documenting notes, dates, and records of service visits for improved service continuity.
Education
High school
- Current GPA 4.56
- All honors & AP
- Graduated early December 2025, walked the stage May 2026
- Ranked in Top 3% of class
Skills
Employee training
Inventory control
Multitasking
Technical communication
Call handling
Customer interaction
Multitasking
Adaptability/flexibility
Accountability
Technical support
Service invoicing
Assertiveness
Timeline
PC Repair Technician
Powerhouse
07.2026 - CurrentRead More
Customer Service Associate
Walgreens
07.2024 - 08.2026Read More
Front of house team member
Chick-Fil-A
06.2023 - 06.2025Read More
Computer/phone Technician
Fix-it computers and repair
06.2023 - 03.2025Read More
A.L. Brown High School
High school
Read More