Bryce Pate
Columbus
Summary
To obtain an entry-level position as a Computer Repair Technician. Ability to work well under stress and handle difficult situations with a sincere concern for the people and the company, with the talent to provide fair, honest and be impartial.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
PC Repair Technician
Gators Cell Phone & Computer Repair
09.2023 - Current
- Enhanced customer satisfaction by diagnosing and repairing a wide range of PC hardware and software issues.
- Streamlined repair processes for increased efficiency and reduced turnaround time on client projects.
- Collaborated with team members to troubleshoot complex technical problems, resulting in improved solutions for clients.
- Maintained up-to-date knowledge of industry trends, ensuring optimal repair methods were utilized.
Intern
I.T. Help Store, L.L.C
04.2023 - 07.2023
- Enhanced system efficiency by troubleshooting and resolving hardware and software issues.
- Streamlined workflow processes for improved productivity through the implementation of IT solutions.
- Installed and configured software and hardware.
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
Education
Associate of Applied Science - Computer Networking Technology
East Mississippi Community College
Columbus, MS 08.2022 - 05.2024
New Hope High School
08.2018 - 05.2022
Skills
- Basic PC & Cell Phone Repair Skills
- System diagnostics
- Virus Removal
- Network configuration
- Wireless Networking
- Hardware Installation
- Hardware Repair
- Hardware assembly
Certificates/Awards
- CCNA: Introduction to Networks
- CCNA: Switching, Routing, and Wireless Essentials
- CCNA: Enterprise Networking, Security, and Automation
- CyberOps Associate
- Junior Level Phi Theta Kappa Honor Society
- High School Spanish Honor Society
- Welding I & II Certifications
References
Available on request
Timeline
PC Repair Technician
Gators Cell Phone & Computer Repair
09.2023 - Current
Intern
I.T. Help Store, L.L.C
04.2023 - 07.2023
Associate of Applied Science - Computer Networking Technology
East Mississippi Community College
08.2022 - 05.2024
New Hope High School
08.2018 - 05.2022
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