Serge Tsimba
IT technician support
Fort Worth,TX
Summary
Skilled Job Title with experience in repair and maintenance of computer, automated teller and office machines. Excellent diagnostic and troubleshooting skills to identify problems and repair components and machines. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert Software and Software user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
PC Repair Technician
SMSINFOCOMM
02.2022 - 01.2023
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Linked computers to network and peripheral equipment.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
Network Technician
Société Nationale D’Electricité (S.N.EL)
04.2011 - 02.2014
- Troubleshot hardware and software to determine and rectify network problems.
- Ran cabling and installed data drops for new node installations.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
Education
Associate In Engineering Technology - Information Technology
MyComputerCareer
Dallas, TX07.2022
Bachelor Of Applied Science - Management Information Systems
Institut Supérieur Des Statistiques
DRCongo- Kinshasa 07.2010
Skills
- Knowledge Base
- Troubleshooting Techniques
- Computer Networking
- LAN and WAN Configurations
- Wireless Access Point
- Computer Troubleshooting
- Install Software
- Computer Imaging
- Technical Support
- Network Protocols
- Hardware Installation
- Network Updating
- Hardware and Software Installation
- Computer Hardware Knowledge
- PC Systems
- Desktop and Laptop Installations
- Installation and Repair
- Operating System Testing
- Help Desk Support
Certification
- MTA Security Fundamentals
- CompTIA A+
- CompTIA Network +
- CompTIA Security +
Timeline
PC Repair Technician
SMSINFOCOMM
02.2022 - 01.2023
Network Technician
Société Nationale D’Electricité (S.N.EL)
04.2011 - 02.2014
Associate In Engineering Technology - Information Technology
MyComputerCareer
Bachelor Of Applied Science - Management Information Systems
Institut Supérieur Des Statistiques
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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