Aiden Olsen
Boone,NC
Summary
Proactive and adaptable, I excelled at VFW Post 4209, enhancing customer satisfaction through exceptional service and strong multitasking abilities. My experience at Haile Equestrian further honed my problem-solving skills and attention to detail, ensuring high standards of care and safety. Skilled in both guest engagement and safe food handling, I am committed to continuous improvement and teamwork.
Overview
3
3
years of professional experience
Work History
Server
VFW Post 4209
10.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Stable Hand
Haile Equestrian
06.2021 - 11.2022
- Maintained clean stables for optimal horse health and safety standards.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
- Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Promoted a safe working environment, adhering to all necessary protocols and procedures.
- Worked with ranch hands to clean stables and riding areas.
- Assisted in the training of new stable hands, sharing expertise on best practices for equine care and maintenance tasks.
- Enhanced horse care by implementing efficient grooming and feeding routines.
- Supported trainers during riding lessons, providing assistance in handling horses and maintaining equipment.
Education
N/A -
Watauga High School
BooneSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Safe Food Handling
- Food Running
- High-volume dining
- Food safety understanding
- Order Accuracy
- Supply Restocking
- Quality Control
- Food safety practices
- Table Bussing
- Suggestive Selling
- Relationship Management
- Dining area maintenance
- Food inspection
- Food spoilage prevention
- Calm Demeanor
- Positive and professional
- Table setting arrangements
- Server training
- Team Player
Accomplishments
I’ve shown cattle at the state level, making unofficial third place in Black Angus Beef Bulls in the state through hard work and perseverance.
Timeline
Server
VFW Post 4209
10.2023 - 05.2024
Stable Hand
Haile Equestrian
06.2021 - 11.2022
N/A -
Watauga High School