Aiden Ouellette
Southington,Connecticut
Summary
Dedicated professional with a robust background in customer service and sales within the retail industry. Proven expertise in upselling, cross-selling, and merchandising, coupled with an exceptional organizational and detail-oriented approach. Possessing excellent communication skills, I thrive in fast-paced retail environments. Consistent motivation has led to surpassing sales goals and enhancing customer satisfaction. Recognized for providing top-notch customer service, adeptly upselling products, and fostering meaningful relationships with customers.
Overview
7
7
years of professional experience
Work History
SALES ASSOCIATE
papillons tattoo supply
10.2016 - 07.2019
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized, and free of clutter at all times
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Organized merchandise displays to promote higher levels of customer engagement
SALES ASSOCIATE
auto zone
06.2023 - 09.2023
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Handled customer complaints and inquiries in a courteous and efficient manner
- Performed cash register operations accurately according to company guidelines
- Provided accurate information about products, prices, and availability both in person and over the phone
- Built relationships with potential customers by providing helpful advice on product selection
- Managed over 50 customer
DELIVERY DRIVER
DoorDash
03.2020 - 10.2023
- Ensured customers received their orders on time, providing excellent customer service at every opportunity
- Checked delivery addresses and verified correct package delivery
- Managed multiple tasks simultaneously while delivering goods within specified time frames
- Resolved customer complaints professionally while maintaining positive relationships with clients
Education
Certification in Electrician Candidate - Electrician
Lincoln Tech
New Britain, CT08.2024
High School Diploma -
Southington High School
Southington, CT06.2020
Skills
- Time Management
- Multitasking Strengths
- Visual Merchandising
- Closing Procedures
- Customer Satisfaction
- Selling Techniques
- Excellent People Skills
Volunteer Experience
FOOD SORT, Connecticut Food share, wallingford, CONNECTICUT, 09/01/23, 10/01/23, Developed effective relationships with co-workers, management team members and customers through positive communication.
Timeline
SALES ASSOCIATE
auto zone
06.2023 - 09.2023
DELIVERY DRIVER
DoorDash
03.2020 - 10.2023
SALES ASSOCIATE
papillons tattoo supply
10.2016 - 07.2019
Certification in Electrician Candidate - Electrician
Lincoln Tech
High School Diploma -
Southington High School
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