Aiden Wesson
Fort worth,TX
Summary
I am a dedicated worker committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. I have strong interpersonal skills with years of experience in dealing with challenging situations.
Overview
4
4
years of professional experience
Work History
Financial Customer Associate
FIDELITY INVESTMENTS
07.2023 - 01.2025
- I worked as a customer service representative at Fidelity Investments, taking an average of 60-80 calls a day, servicing customer inquiries and transactions
- While in this position, I was promoted to serve tax exempt customers such as doctors, teachers, and pastors
Barista/Barista Trainer
STARBUCKS
08.2021 - 07.2023
- I worked with Starbucks coffee in Decatur, TX
- There I was trained on all Barista positions
- I also became a barista trainer before I left the company
BoH Trainer/Coffee Roaster
VOLTAGE COFFEE
03.2021 - 08.2021
- I worked as a back of house trainer and coffee roaster at Trinity Street Coffee bar
- I trained bussers and dishwashers for back of house and also helped the coffee roasting team in the same building
Education
High School Diploma -
WISE HOMESCHOOL
01.2020
Skills
- Customer Relationship Management
- Account updating
- Regulatory compliance
- Effective communication
- Transaction Processing
- Complaint handling
- Active learning
- Staff education and training
Timeline
Financial Customer Associate
FIDELITY INVESTMENTS
07.2023 - 01.2025
Barista/Barista Trainer
STARBUCKS
08.2021 - 07.2023
BoH Trainer/Coffee Roaster
VOLTAGE COFFEE
03.2021 - 08.2021
High School Diploma -
WISE HOMESCHOOL
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