Dedicated customer service representative with proven skills in problem resolution and relationship building. Committed to enhancing customer satisfaction and loyalty through effective communication and conflict management.
Overview
1
1
Language
4
4
years of professional experience
Work History
Customer Service Representative
City Sports Club
08.2023 - Current
Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
Managed conflict resolution effectively, maintaining positive relationships with members and staff.
Processed membership registrations and renewals, ensuring accuracy and timely updates.
Sales Associate
Nike
08.2024 - 06.2026
Assisted customers in product selection, enhancing overall shopping experience.
Collaborated with team members to achieve sales targets through effective communication strategies.
Processed transactions accurately, improving checkout efficiency and customer satisfaction.
Sales Agent
Primerica
08.2022 - 08.2023
Developed and maintained client relationships to enhance customer satisfaction and retention.
Enhanced product knowledge through continuous training and professional development opportunities.