AIDREE OTTERSTROM
Summary
HR professional with three years of experience supporting human resources operations in higher education and mission-driven organizations. Skilled in onboarding, HRIS administration, employee relations, and compliance. Known for building inclusive and efficient employee experiences, especially for students and part-time staff. Adept at managing sensitive data with discretion, and collaborating across departments to drive operational success. Passionate about higher education, employee engagement, and organizational development.
Overview
4
4
years of professional experience
Work History
HR Generalist
University of Utah
Salt Lake City, UT
09.2025 - Current
- Managed employee onboarding, ensuring compliance with university policies and procedures.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Assisted with writing job postings and job descriptions for boards.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Created and delivered HR training sessions to staff, managers and executives.
- Collaborated with managers to identify and address employee relations issues.
- Advocated for staff members, helping to identify and resolve conflicts.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
People Operations Specialist
Giv.care
Midvale, UT
04.2025 - 07.2025
- Oversaw onboarding and offboarding for all employees, ensuring timely I-9s, background checks, and training completion.
- Served as HRIS Administrator; maintained accurate employment records and improved data accuracy through regular audits.
- Managed unemployment and workers' comp claims across multiple states, ensuring timely and accurate submissions.
- Partnered with leadership to implement new employee engagement and recognition initiatives that boosted team culture.
- Researched multi-state employment laws and advised internal teams on updates and compliance requirements.
- Regularly consulted department heads and managers to ensure compliance with evolving multi-state employment laws.
- Assisted in the creation and review of employee handbooks and policies, aligning with state and federal laws.
- Led or participated in cross-functional HR projects involving compliance, systems improvement, and process documentation.
HR Agency Specialist
Giv.care
Midvale, Utah
06.2024 - 04.2025
- Worked closely with team leads and department heads to coordinate onboarding for part-time employees.
- Collaborated cross-functionally with IT, legal, and operations to ensure new hires had timely access and met compliance standards.
- Acted as a liaison between the People Operations team and department managers to resolve HR issues and process improvements.
- Supported investigations and employee relations matters in coordination with senior leadership.
- Contributed to refining onboarding materials and HR communications through team-based improvement efforts.
HR Lead Assistant
Southern Utah University
Cedar City, Utah
09.2022 - 05.2024
- Supported HR processes for student employees by collaborating closely with campus departments and administrative leadership.
- Trained staff and student workers on timecard entry, HR system use, and university/organization policy adherence.
- Participated in hiring and onboarding initiatives across departments, coordinating interviews and new hire orientation with faculty and managers.
- Partnered with leadership to direct weekly team meetings and share updates across departments.
- Worked cross-functionally with payroll, IT, and compliance units to ensure HR procedures met university policy.
- Maintained and updated confidential student employee records in collaboration with HR leadership.
Education
Bachelor of Science - Business Management
Southern Utah University
Cedar City, UT05-2024
Skills
- HRIS Administration
- Student & Staff Onboarding
- Data Accuracy & Management
- Compliance & Records Management
- Employment Verification & Unemployment Claims
- Multi-State Employment Law Research
- Employee Relations & Investigations
- Microsoft Office, Google Workspace, Adobe Suite
- Detail-Oriented & Highly Organized
Timeline
HR Generalist
University of Utah
09.2025 - Current
People Operations Specialist
Giv.care
04.2025 - 07.2025
HR Agency Specialist
Giv.care
06.2024 - 04.2025
HR Lead Assistant
Southern Utah University
09.2022 - 05.2024
Bachelor of Science - Business Management
Southern Utah University