Aiki Saito
Milpitas,CA
Summary
Highly organized and detail-oriented professional with 8.5+ years of experience in fast-paced service environments, seeking to leverage proven abilities in accurate record-keeping, process adherence, and customer support. Efficient at handling POS systems, as well as maintaining an organized work station. Adept at handling customer service problems in a fast-paced environment.
Overview
13
13
years of professional experience
Work History
Server
BJ's Restaurant & Brewhouse
San Jose, CA
02.2022 - Current
- Validated identification showcasing strict compliance with legal regulations, and attention to detail.
- Completed comprehensive cleaning and maintenance of equipment and workspaces, upholding high standards of organization and sanitation.
- Developed an high degree of POS system utilization to meet the high demands of customers during bar service.
Server/Bartender
Macaroni Grill
Milpitas, CA
09.2018 - 01.2022
- Maintained a constant surveillance of liquor inventory in accordance with company policy, as well as California state laws pertaining to alcohol.
- Developed multi-tasking skills to blend POS system efficiency with tracking alcohol levels to ensure no issues with inventory management.
- Continued a daily inquiry of necessary refills, or product and alcohol, to upkeep a constantly ready environment to ensure a good bar experience.
Server
Gens Korean BBQ
Milpitas, CA
10.2017 - 07.2018
- Managed a multitude of multitasking in order to be efficient in a server environment with multiple orders given at a time for an AYCE style of service.
- Developed an efficiency for a fast POS system input in order to keep up with the demanding inflow of orders.
Cashier
North Face
Santa Clara, California
11.2017 - 01.2018
- Processed customer transactions efficiently, ensuring accurate and timely service during peak hours.
- Engaged with customers to provide personalized assistance, enhancing their shopping experience.
- Maintained organized merchandise displays, promoting promotional items to increase sales.
Server
Red Lobster
Milpitas
05.2015 - 08.2017
- Presented detailed product information, showcasing extensive knowledge of offerings such as wines.
- Ensured precise and aesthetic presentation of food items through material handling and preparation.
Cashier and Line Prep
Chic-Fil-A
San Jose, California
05.2013 - 04.2015
- Prepared daily food items following strict recipes and safety protocols, managing ingredient inventory, and minimizing waste.
- Conducted food preparation and handling using proper safety precautions and sanitary measures, ensuring compliance with health regulations.
Education
High School Diploma -
NORTH SALINAS HIGH SCHOOL
Salinas, CA05.2013
Skills
- Administrative & Technical: Microsoft Office Suite (Excel, PowerPoint), data entry, record keeping, documentation
- Inventory and material handling: stock management, proper storage techniques, safety protocols, organization and cleanliness
- Quality and compliance: attention to detail, accuracy, verification, adherence to standards (health and safety, company procedures)
- Communication: interpersonal communication, conflict resolution, information dissemination
References
- Aaron Te (626)216-7344
- Michael Kiely (408)784-8340
Timeline
Server
BJ's Restaurant & Brewhouse
02.2022 - Current
Server/Bartender
Macaroni Grill
09.2018 - 01.2022
Cashier
North Face
11.2017 - 01.2018
Server
Gens Korean BBQ
10.2017 - 07.2018
Server
Red Lobster
05.2015 - 08.2017
Cashier and Line Prep
Chic-Fil-A
05.2013 - 04.2015
High School Diploma -
NORTH SALINAS HIGH SCHOOL