AILANI MALDONADO
Ruskin
Summary
Dedicated Patient Behavior Technician with a proven track record of implementing effective behavioral plans and interventions for clients facing diverse behavioral challenges. Extensive knowledge of treatment plans and modification strategies. Excel in building strong relationships through exceptional communication and time management skills. Committed to fostering the development of functional skills and independence. Background in psychology, customer service, and sales to deliver comprehensive support to those in need.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Florida Autism Center
05.2025 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Used Central Reach to document patient information, progress notes, and treatment plans.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Maintained patient records, documenting changes in patient condition.
- Provided therapeutic activities to assist with patient development.
SALES ASSOCIATE
ADIDAS
07.2024 - Current
- As a Sales Associate at Adidas, I provide outstanding customer service by engaging with customers, understanding their needs, and offering personalized product recommendations to enhance their shopping experience. I maintain a clean, organized, and visually appealing sales floor, ensuring that merchandise is displayed according to company standards. Additionally, I handle transactions accurately and efficiently, including cash, card payments, and returns, in a fast-paced retail environment. I also assist with inventory management tasks such as restocking and performing inventory counts to ensure product availability. Working closely with my team, I contribute to meeting store objectives and fostering a positive and welcoming shopping environment.
SPORTS MEDICINE ATHLETIC CLINIC MANAGER ASSISTANT
UNIVERSITY OF SOUTH FLORIDA
02.2024 - 05.2024
- .
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
CANDLE SPECIALIST
THE CANDLE POUR
05.2023 - 09.2023
- Provided exceptional customer service by guiding customers in creating customized candles. Managed order processing and coordinated efficient order pickups, ensuring customer satisfaction. Maintained a clean and organized workspace, demonstrating attention to detail and safety awareness. Demonstrated strong communication and interpersonal skills while offering product recommendations and resolving customer inquiries.
RECEPTIONIST
PEDIATRIC CARE CENTER
03.2021 - 01.2022
- As a receptionist, I was responsible for greeting and checking in patients, verifying personal information, and confirming appointment details in an efficient manner. I ensured all insurance information was up-to-date prior to patient visits, addressing any discrepancies with patients and insurance companies. I conducted health screenings, including temperature checks, to ensure patient safety and compliance with office protocols. Additionally, I collected co-pays and processed payments, accurately recording all financial transactions. I maintained a well-organized front office, handling various administrative tasks to support the smooth operation of the office on a daily basis.
SALES ASSOCIATE
DILLARDS
07.2019 - 03.2021
- As a Sales Associate, I assisted customers with their purchases by identifying their needs, demonstrating merchandise, and providing detailed product information. I processed transactions efficiently by receiving payments, recording sales, and wrapping purchases to ensure a smooth checkout experience. I maintained a well-stocked selling floor, ensuring merchandise was organized and displayed according to store guidelines. Additionally, I helped with organizing the stockroom, replenishing inventory, and ensuring that the selling floor was always neat and visually appealing to enhance the shopping experience for customers.
Education
B.A. - PSYCHOLOGY
UNIVERSITY OF SOUTH FL
07.2025
A.A. - PSYCHOLOGY
HILLSBOROUGH COMM. COLLEGE
05.2022
HIGH SCHOOL DIPLOMA - undefined
SPOTO HIGH SCHOOL
05.2019
Skills
- Customer Service
- Microsoft Word, Excel, and Teams
- Selling
- Bilingual
- Leadership
- Treatment implementation
- Client engagement
- Group instruction
- Data collection and analysis
- Applied behavior analysis
- Developmental disability rehabilitation
- Behavior intervention plans
Certification
- RBT - Registered Behavior Technician
Languages
Spanish
Timeline
Registered Behavior Technician
Florida Autism Center
05.2025 - Current
SALES ASSOCIATE
ADIDAS
07.2024 - Current
SPORTS MEDICINE ATHLETIC CLINIC MANAGER ASSISTANT
UNIVERSITY OF SOUTH FLORIDA
02.2024 - 05.2024
CANDLE SPECIALIST
THE CANDLE POUR
05.2023 - 09.2023
RECEPTIONIST
PEDIATRIC CARE CENTER
03.2021 - 01.2022
SALES ASSOCIATE
DILLARDS
07.2019 - 03.2021
A.A. - PSYCHOLOGY
HILLSBOROUGH COMM. COLLEGE
HIGH SCHOOL DIPLOMA - undefined
SPOTO HIGH SCHOOL
B.A. - PSYCHOLOGY
UNIVERSITY OF SOUTH FL
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