Ailee Lopez
Cypress,TX
Summary
Reliable and strong work ethic with a positive attitude and excellent communication skills. Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills, committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Server
BJ's Restaurant & Brewhouse
09.2024 - 03.2025
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Olive Garden
04.2022 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Party Host/Banquet Attendant
Main Event
11.2021 - 09.2022
- Supervised children's activities, maintaining happiness, safety, and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Education
Bachelor of Science - Criminological Psychology
Lonestar College Cyfair
Cypress, TX05-2027
High School Diploma -
Roxbury Highschool
Succasunna, NJ06-2019
Cosmetology License - Cosmetology
Morris County School of Technology
Denville, NJ06-2019
Skills
- Exceptional customer service
- Adaptable and flexible
- High energy and stamina
- Team player
- Task prioritization
Languages
Spanish
Native or Bilingual
Timeline
Server
BJ's Restaurant & Brewhouse
09.2024 - 03.2025
Server
Olive Garden
04.2022 - 10.2024
Party Host/Banquet Attendant
Main Event
11.2021 - 09.2022
Bachelor of Science - Criminological Psychology
Lonestar College Cyfair
High School Diploma -
Roxbury Highschool
Cosmetology License - Cosmetology
Morris County School of Technology
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