Aileen Baez
New York,NY
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald’s
Jamaica, New York
08.2023 - Current
- Organized and restocked supplies to support operations and team productivity.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Presented orders to guests within anticipated service times.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Took orders from patrons and input selections into store computer system.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
High School Diploma -
Queens Preparatory Academy
Queens, NY06-2023
Skills
- Leadership qualities
- Company standards
- Quality assurance
- Interactive communication skills
- Visual communication
- Problem-solving
- Reliability and punctuality
- Teamwork and collaboration
- Basic math
- Willingness to learn
- Initiative and Self-motivation
- Attention to detail
Timeline
Crew Member
McDonald’s
08.2023 - Current
High School Diploma -
Queens Preparatory Academy